Editor’s note: Anastasia explains how AR can be applied in the context of corporate training. If you’re eager to have your employees train with AR, ScienceSoft is keen to support your eagerness with our augmented reality development services.
The whole point of AR training is to add educational content on top of the camera feed that you’re getting from your device. This device can be either a pair of smart glasses or a smartphone/tablet. For regular corporate training, I’d recommend the latter choice: smartphones and tablets require less investment and are easier to deal with. However, if your training involves machinery operation and complex equipment, smart glasses are way more convenient.
From a technical point of view, there are 2 key steps a training AR app follows:
- Scanning specific markers (say, QR codes) or recognizing the object or scene in the camera feed to load required augmented reality content (text, images, videos, 3D objects, animations, etc.)
- Augmenting the screen (displaying camera feed) with AR content to either guide employees in performing an action via step-by-step instructions and tips or help them learn the purpose, functions, contents of an object.
With these possibilities of AR, you can create virtually any corporate training program you like. Imagination is the limit.
AR training apps are best suited for any use case that requires trainees to develop practical skills related to advanced equipment and/or complex action sequences. Here are some examples:
- Performing equipment repair and maintenance.
- Operating factory equipment.
- Assembling vehicles or other intricate products.
- Planning out architecture or interior design of a facility.
- Installing air conditioners, bathroom equipment, etc.
Having your employees train to perform such tasks with an AR application helps you reduce corporeal risks and makes the training process much safer while preserving efficiency.
Surely, the risky use cases aren’t the only ones that AR works well with. Using AR to introduce employees to your company and your products/services is effective as well. This way, you can:
- Equip a newcomer with a portable mobile guide that will help them to gradually get acquainted with your office building.
- Familiarize shop assistants with new products and their peculiarities.
- Drill customer service agents on troubleshooting your products.
- Hold safety training for your employees.
These use cases go well with AR because you don’t need to physically have specific products, inventory, people or situations in place to actually train employees on what they need to know.
It’s common knowledge that hiring an employee costs a lot more than retaining one. And although it’s impossible to avoid it altogether, you can still work on reducing operational costs associated with onboarding. AR training apps help you cut these costs in the following ways:
- Since total newcomers don’t train on real people or equipment, they can’t damage your machinery, hurt themselves or poorly serve a customer, who will never come back.
- There’s no machinery downtime related to long-hour equipment training reservations.
- By being highly engaging and educational, augmented reality apps improve training efficiency and reduce training duration by more than 30% without losing quality.
- Specific rare knowledge that is recorded and shared in your AR training app doesn’t get lost when employees who possess that knowledge retire or quit.
Naturally, AR training is not all as sweet as it sounds. The most common reason why companies are sometimes skeptical about it is because AR apps appear to be too grand to build and pose risks of huge time and money investments. However, modern AR development tools are built specifically to allow fast AR app delivery. Thanks to these tools and the iterative approach – that we always recommend and use in many of our projects – you can get the first functioning version of your AR training app within just a couple of months. Then you can continuously expand its functionality further to have it meet all your needs.
Another risk is related to overly high expectations of AR training. Some trainers go so far as believe that it’s a silver bullet for all training problems and can turn all employees into experts without them touching equipment or product even once. That’s not true. You should always remember that even the most carefully crafted training program should still allocate some time for real practice.
If you have some other doubts that stop you from launching your AR training app development, don’t hesitate to drop me a line – and we’ll discuss effective ways of mitigating all possible risks you may face.
Ready to introduce an augmented reality app as a part of your business strategy? Our skilled AR developers help you to make it happen.