ScienceSoft’s Hadeel Abu Baker Speaks With Global Health & Pharma Magazine on AI Transformation in Healthcare

ScienceSoft’s Senior Healthcare IT & AI Consultant Hadeel Abu Baker shared her perspective on healthcare IT delivery and AI transformation in an interview with Global Health & Pharma (GHP) magazine. Published in GHP’s Q3 2026 issue, the piece explores how ScienceSoft approaches complex healthcare IT projects and how healthcare organizations can move from isolated AI use cases to broader transformation of clinical, operational, or financial processes.

In the interview, Hadeel explains how ScienceSoft’s project managers, solution architects, and healthcare technology experts work together to keep healthcare software initiatives predictable, secure, future-ready, and aligned with applicable compliance requirements. She also discusses the growing impact of AI on healthcare operations and ScienceSoft’s approach to AI transformation. It involves redesigning workflows so that AI becomes part of the process and contributes to measurable improvements, such as shorter cycle times, reduced manual work, increased staff capacity, and fewer delays. Hadeel illustrates this with revenue cycle management: a healthcare organization can start by applying AI to a single workflow, such as prior authorization, measure the impact, and, if the results are positive, extend the approach to connected workflows. As AI use expands, the organization can redesign the process end to end, including human approval points, roles, handoffs, validation, monitoring, and safeguards for higher-risk tasks.

We appreciate the opportunity to share ScienceSoft’s healthcare IT experience with GHP’s readers. The interview follows ScienceSoft’s recognition as Leading Healthcare Software Provider 2026 in the Global Excellence Awards.

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ScienceSoft partners with healthcare organizations to improve clinical and administrative processes with software and AI solutions designed for interoperability, security, and long-term maintainability. For interviews, expert commentary, or media inquiries, please visit ScienceSoft’s press room.