L1 Help Desk Covering Multiple Time Zones
For more than two years, ScienceSoft provided L1 help desk services to the employees of a consulting company operating across multiple regions and time zones, resolving 60% of all incoming tickets at L1.
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For more than two years, ScienceSoft provided L1 help desk services to the employees of a consulting company operating across multiple regions and time zones, resolving 60% of all incoming tickets at L1.
For 3+ years of cooperation, ScienceSoft has helped a European digital agency ensure the proper functioning and evolve 25+ digital apps of their clients.
ScienceSoft assisted one of the leading global providers of HVAC equipment in its enterprise-wide Azure adoption. Our Azure cloud engineer designed tailored Azure migration strategies for four of the Client’s IT management tools and smoothly moved them to the cloud.
ScienceSoft helped a European MGA with 70+ years in business find a non-disruptive and cost-efficient strategy for the revamp of its insurance software. The proof of concept we delivered let our Client quickly validate the expected ROI for the proposed corrective measures.
ScienceSoft carried out the support and proactive improvement of an Azure-based IT infrastructure of educational apps owned by an EU-based non-profit organization.
ScienceSoft’s team developed claims management system that includes a database, a web application, and a scanning solution. The software automates the process of claims processing, offers advanced search and robust KPI reporting.
ScienceSoft’s team of Microsoft certified specialists embarked on a long-term SharePoint farm maintenance and support project for a UK local authority.
A promising startup commissioned ScienceSoft to create Java backend for their web and mobile hotel self-service applications. The team managed to implement the complex functionality of the new app and ensured its smooth integration with the needed third-party systems.
Backed by a 7-year expertise in the StreamServe technology, ScienceSoft helped a 1,500+ store retailer consolidate document processing into a single solution that simplifies the company’s internal communication.
ScienceSoft created a demo version of an iOS inpatient mobile app for patients to check on their medical records, communicate with health specialists, and access various entertainment options at the bedside.
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