Cost Calculator for ServiceNow Implementation

*What type of company do you represent?

An organization that needs to implement ServiceNow for its internal needs

An MSP that needs to implement ServiceNow for its clients

How is your IT team sourced?

In-house Outsourced Combined

*How large is your IT department?

*How many clients are you currently supporting?

How many physical offices or locations do you need to support?

1 2+

How many locations do you plan to cover?

Are the locations geographically distributed?

No, all offices are located in one country

Do you already use any ServiceNow software?

No

*What ServiceNow product(s) do you plan to implement?

IT Service Management (ITSM)

IT Operations Management (ITOM)

IT Asset Management (ITAM)

Do you already have established IT service management processes?

Yes No

Do you plan to customize ServiceNow to fit your unique processes?

Yes

No

Not sure yet

What annual budget for your ITSM solution do you anticipate (licenses + maintenance costs)?

Do you already have an ITOM system that you want to migrate from?

No Yes

What ITOM platform or software are you currently using?

What problems do you experience in your current ITOM system?

Abundant manual work, low productivity

High cost

Difficult IT vendor management

Insufficient analytics

No proactive detection of performance anomalies

Please specify the approximate number of devices your ITOM system will monitor:

Physical servers

Virtual machines

Network devices (routers, firewalls, load balancers, etc.)

Databases

Applications

Endpoints (desktops, mobile and IoT devices)

Other

Do you already have an ITAM system you want to migrate from?

No Yes

What ITAM platform or software are you currently using?

What problems do you experience in your current ITAM system?

Inaccurate inventory of IT assets

Poor tracking of assets’ licenses, contracts, warranties

Shadow IT (the use of IT assets without IT department’s approval)

Manual processes

Neglected or delayed asset maintenance

What types of assets do you need to manage?

Hardware (e.g., PCs, servers, network devices)

Mobile assets

Software (e.g., licenses, software documentation)

Configuration items (CIs)

Cloud assets (e.g., VMs, data storage)

Other

Please briefly describe the needs and challenges you want to address with ServiceNow. If you have already picked specific ServiceNow modules to implement, kindly list them:

*Would you require any integrations?

No

Do you need to migrate data?

Yes No

Here is a space to add any details you find important:

Your contact data

*Full name

*Company name

*Work email

*Phone number

Preferred way of communication:

Any Email Phone

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