Ticketing Software Consulting | ScienceSoft
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With a properly planned ticketing system, you’ll get:
82% of complex cases resolved within 24 hours due to automated next-best action recommendations for help desk agents.
50% faster response time for emergency issues due to extensive automation capabilities.
25% fewer support tickets due to self-service capabilities.
95% CSAT score due to faster ticket resolution.
In the Spotlight of the IT Industry
ScienceSoft’s commitment to service quality and clients’ success is highly praised.
Our Offices
The United States
McKinney, Texas 
5900 S. Lake Forest Drive, Suite 300
McKinney, Dallas area, TX-75070
Atlanta, Georgia
3372 Peachtree Rd., Suite 115
Atlanta, GA-30326
Europe
Gulf Cooperation Council
Fujairah, United Arab Emirates
Fujairah - Creative Tower
Fujairah, POB 4422