Implement the Ticketing System with ScienceSoft
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With a properly planned ticketing system, companies see:
82% of complex cases resolved within 24 hours due to automated next-best action recommendations for help desk agents.
50% faster response time for emergency issues due to extensive automation capabilities.
25% fewer support tickets due to self-service capabilities.
95% CSAT score due to faster ticket resolution.
The United States
5900 S. Lake Forest Drive, Suite 300
McKinney, Dallas area, TX-75070
3372 Peachtree Rd., Suite 115
Aspazijas bulvāris 20
Gulf Cooperation Council
Fujairah, United Arab Emirates
Fujairah - Creative Tower
Fujairah, POB 4422