ScienceSoft Global
We build and maintain stable, secure, and future-ready IT infrastructures of any complexity.
- Infrastructure management services
- Network Operations Center (NOC) services
- Infrastructure security services
Your Global IT Operations Partner
ScienceSoft provides the full scope of IT services — from planning to evolution — to enhance the performance, quality, and security of our clients’ software and IT infrastructures. We maximize business value by tailoring ITSM processes, applying intelligent automation, and optimizing IT costs.
About ScienceSoft
Join 1,300+ Global Market Leaders That Trust Us
Explore Our Offering
IT infrastructure services
Cloud services
We help organizations leverage cloud technology to achieve scalable, secure, and cost-effective IT infrastructures. We offer:
Software QA and maintenance
ScienceSoft provides full-scale quality assurance and maintenance services for enterprise and consumer applications. We offer:
Help desk services
Consistently meeting all the required SLA targets, we provide proactive and user-centric help desk services across the world, from GMT-9 in North America to GMT+13 in New Zealand.
DevOps services
In DevOps since 2013, ScienceSoft provides end-to-end DevOps consulting, implementation, and management services.
Cybersecurity and compliance
ScienceSoft helps businesses take a proactive approach to information security and compliance with a full range of services:
IT consulting
ScienceSoft assists organizations with the elaboration and implementation of tailored strategies across the main IT vectors.
IT Components We Manage
To provide comprehensive and reliable support for your IT, we are ready to handle all main IT components, from cloud and on-premises servers and user devices to security tools, business applications, and software development environments.
Why Businesses Choose ScienceSoft
Decades of hands-on experience
- In software development and testing since 1989.
- In cybersecurity since 2003.
- In IT support since 2007.
- In IT service management (ITSM) since 2008.
- In IT infrastructure services since 2010.
- In cloud services since 2012.
- In DevOps services since 2013.
Cross-cultural collaboration
- Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
- Over 4,200 projects successfully carried out in 80 countries across the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.
- Culture of respect and inclusivity reinforced by the ethical conduct we uphold with our clients, business partners, and within the company.
750+ top IT specialists
- Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
- ITIL-certified specialists, certified ITSM Professionals.
- Certified Ethical Hackers.
- Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.
Our awards, certifications, and partnerships
Our Clients Say
Partnering with ScienceSoft has been an excellent experience. <…> They identified and fixed several longstanding issues that had been causing us persistent difficulties. Their communication was exemplary; unlike our previous experiences with outsourcing, we never had to chase them for updates, and they were always prompt in responding to our queries.
ScienceSoft’s L1 team has already become a valuable asset to ScribeAmerica. We needed full transparency in service provisioning, and we appreciate their regular reporting and clear communication with our IT operations managers.
ScienceSoft are true engineers who think long-term and propose strategic decisions instead of micro-fixes, and, what is equally important, they carry them out as planned. From network management to SharePoint farm integration to PKI rollouts, I know I can count on them to get the job done and keep everything in order.
Due to our business growth, we decided to outsource the continuous development, support, and maintenance of our proprietary internal systems. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.
ScienceSoft has been providing an excellent level of service maintaining our application’s AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services. During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.
For the past 6 years, ScienceSoft has been a reliable partner in supporting and maintaining our HR software product. Communication with ScienceSoft was always fast and solution-oriented. Their developers are highly motivated and skilled.
Insights From ScienceSoft's Experts
Veranika Kavaliova
Help Desk Department Manager, ScienceSoft
Network Operations Center (NOC): Short Overview and Best Practices
Andy Lipnitski
IT Director and Principal Architect, ScienceSoft
Applying Best Practices for AWS Monitoring
Veranika Kavaliova
Help Desk Department Manager, ScienceSoft
Key Metrics to Measure Help Desk Performance
