ScienceSoft provides the full scope of IT services to boost the performance, quality, and security of our clients’ software and IT infrastructures. As a technology-agnostic IT partner, we adapt our ITSM processes and tools to the unique needs and constraints of our clients to provide maximum business value with our services.
35 years
in IT
16 years
in ITIL-compliant ITSM
24/7/365
monitoring and support
62%
of our revenue is coming from clients who stay with us for 2+ years
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IT infrastructure services
We build and maintain stable, secure, and future-ready IT infrastructures of any complexity.
Consistently meeting all the required SLA targets, we provide proactive and user-centric help desk services across the world, from GMT-9 in North America to GMT+13 in New Zealand.
Consistently meeting all the required SLA targets, we provide proactive and user-centric help desk services across the world, from GMT-9 in North America to GMT+13 in New Zealand.
To provide comprehensive and reliable support for your IT, we are ready to handle all main IT components, from cloud and on-premises servers and user devices to security tools, business applications, and software development environments.
Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
4,000 projects successfully carried out in 75+ countriesacross the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.
750+ top IT specialists
Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.
Partnering with ScienceSoft has been an excellent experience. <…> They identified and fixed several longstanding issues that had been causing us persistent difficulties. Their communication was exemplary; unlike our previous experiences with outsourcing, we never had to chase them for updates, and they were always prompt in responding to our queries.
ScienceSoft’s L1 team has already become a valuable asset to ScribeAmerica. We needed full transparency in service provisioning, and we appreciate their regular reporting and clear communication with our IT operations managers.
ScienceSoft are true engineers who think long-term and propose strategic decisions instead of micro-fixes, and, what is equally important, they carry them out as planned. From network management to SharePoint farm integration to PKI rollouts, I know I can count on them to get the job done and keep everything in order.
Due to our business growth, we decided to outsource the continuous development, support, and maintenance of our proprietary internal systems. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.
ScienceSoft has been providing an excellent level of service maintaining our application’s AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services. During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.
For the past 6 years, ScienceSoft has been a reliable partner in supporting and maintaining our HR software product. Communication with ScienceSoft was always fast and solution-oriented. Their developers are highly motivated and skilled.