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Your Global IT Operations Partner

ScienceSoft provides the full scope of IT services to boost the performance, quality, and security of our clients’ software and IT infrastructures. As a technology-agnostic IT partner, we adapt our ITSM processes and tools to the unique needs and constraints of our clients to provide maximum business value with our services.

  • 35 years

    in IT

  • 16 years

    in ITIL-compliant ITSM

  • 24/7/365

    monitoring and support

  • 62%

    of our revenue is coming from clients who stay with us for 2+ years

Join 1,300+ Global Market Leaders That Trust Us

Explore Our Offering

IT infrastructure services

We build and maintain stable, secure, and future-ready IT infrastructures of any complexity.

 

 

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Cloud services

We help organizations leverage cloud technology to achieve scalable, secure, and cost-effective IT infrastructures. We offer:

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Software QA and maintenance

ScienceSoft provides full-scale quality assurance and maintenance services for enterprise and consumer applications. We offer:

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Help desk services

Consistently meeting all the required SLA targets, we provide proactive and user-centric help desk services across the world, from GMT-9 in North America to GMT+13 in New Zealand.

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Managed IT services
DevOps services

In DevOps since 2013, ScienceSoft provides end-to-end DevOps consulting, implementation, and management services.

 

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Cybersecurity and compliance

ScienceSoft helps businesses take a proactive approach to information security and compliance with a full range of services:

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IT consulting

ScienceSoft assists organizations with the elaboration and implementation of tailored strategies across the main IT vectors.

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IT Components We Manage

To provide comprehensive and reliable support for your IT, we are ready to handle all main IT components, from cloud and on-premises servers and user devices to security tools, business applications, and software development environments.

IT components ScienceSoft manages

Our IT Operations Success Stories

Why Businesses Choose ScienceSoft

Decades of hands-on experience

  • In software development and testing since 1989.
  • In cybersecurity since 2003.
  • In IT support since 2007.
  • In IT service management (ITSM) since 2008.
  • In IT infrastructure services since 2010.
  • In cloud services since 2012.
  • In DevOps services since 2013.

Cross-cultural collaboration

  • Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
  • 4,000 projects successfully carried out in 75+ countries across the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.

750+ top IT specialists

  • Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
  • ITIL-certified specialists, certified ITSM Professionals.
  • Certified Ethical Hackers.
  • Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.

Recognized Service Quality

Strategic Partnerships

Our Clients Say

Partnering with ScienceSoft has been an excellent experience. <…> They identified and fixed several longstanding issues that had been causing us persistent difficulties. Their communication was exemplary; unlike our previous experiences with outsourcing, we never had to chase them for updates, and they were always prompt in responding to our queries.

ScienceSoft’s L1 team has already become a valuable asset to ScribeAmerica. We needed full transparency in service provisioning, and we appreciate their regular reporting and clear communication with our IT operations managers.

ScienceSoft are true engineers who think long-term and propose strategic decisions instead of micro-fixes, and, what is equally important, they carry them out as planned. From network management to SharePoint farm integration to PKI rollouts, I know I can count on them to get the job done and keep everything in order.

Due to our business growth, we decided to outsource the continuous development, support, and maintenance of our proprietary internal systems. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.

ScienceSoft has been providing an excellent level of service maintaining our application’s AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services. During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.

For the past 6 years, ScienceSoft has been a reliable partner in supporting and maintaining our HR software product. Communication with ScienceSoft was always fast and solution-oriented. Their developers are highly motivated and skilled.

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