Our Geography
Headquartered in the US and operating internationally, our team drives digital transformation for businesses globally. We ensure on-site presence to deliver services to our major target markets in:
North America
Office locations: USA, Mexico
Number of clients: 590+
Europe and the UK
Office locations: Finland, Latvia, Poland
Number of clients: 540+
The Gulf
Office locations: KSA, UAE
Number of clients: 55+
Warsaw, Poland
Riyadh, Kingdom of Saudi Arabia
Fujairah, United Arab Emirates
ScienceSoft’s Path to Managed IT and Support Excellence
IT Components We Manage
To provide comprehensive and reliable IT support, we manage all key IT components, including cloud and on-premises servers and storage, user devices, security tools, business applications, and software development environments.

What Our Clients Say
Highlights of ScienceSoft’s Approach to IT Services Delivery
We offer flexible pricing models:
- Subscription-based model
- Fixed monthly fee
- Per-ticket pricing
- Time and materials (T&M)
As a strategic IT partner, ScienceSoft takes a proactive approach to cost optimization and helps clients rightsize IT infrastructure resources and eliminate process bottlenecks.
To ensure legal protection, accountability, and clarity for both parties, ScienceSoft designs tailored service level agreements (SLAs) and regularly reviews and adjusts KPIs.
We balance process automation and manual work to streamline IT workflows while staying within budget and maintaining robust security.
ScienceSoft’s Highlights as a Mature IT Partner
Decades of hands-on experience
- 37 years in software development and testing.
- 23 years in cybersecurity.
- 19 years in IT support.
- 18 years in IT service management (ITSM).
Cross-cultural collaboration
- Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
- 4,300+ projects successfully carried out in 80+ countries across the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.
750+ top IT specialists
- Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
- ITIL-certified specialists, certified ITSM Professionals.
- Certified Ethical Hackers.
- Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.
Techs and Tools We Use in Managed IT and Support Projects
Logging, monitoring, and alerting tools
- Elasticsearch
- Logstash
- Kibana
- Splunk
- Graphite
- Grafana
- Collectd
- AWS X-Ray
- AWS CloudWatch
- Azure Monitor
- Azure App Insights
Monitoring tools
- Zabbix
- Nagios
- Prometheus
- Datadog
- Fluentd
- Graylog
- syslog-ng
CI/CD tools
- GitLab CI/CD
- Jenkins
- GoCD
- Bamboo
- CloudBees CodeShip
- TeamCity
- Travis CI
- Cloud Foundry
- CircleCI
- Cloud Build
- Drone CI
- Argo CD
- Werf
- Container Registry
- Artifact Registry
- Amazon ECR
- Azure DevOps
- AWS CodeBuild
- AWS CodeDeploy
- AWS CodePipeline
- AWS CodeCommit
- AWS Artifact
Infrastructure automation tools
- Ansible
- Puppet
- Chef
- HashiCorp Terraform
- HashiCorp Packer
- Pulumi
- AWS CloudFormation
- Azure Resource Manager
- Saltstack
Test automation tools
- Selenium
- Appium
- Protractor
- fMBT
- XCTest
- TestStack WHITE
- Cuit
- Ranorex
- Postman
- Apache JMeter
- HP QuickTest Professional
- Unified Functional Testing
- LoadRunner
- Warp
- Tsung
Web application testing tools
- TestComplete
- SoapUI
- REST-assured
- Microsoft Visual Studio
- Silk Performer
- RestSharp
Mobile application testing tools
- Calabash
- Espresso
Containerization tools
- Docker
- OpenVZ
- Kubernetes
- Apache Mesos
- Red Hat OpenShift
- Podman
- Docker Swarm
- LXC
- Container Registry
- Artifact Registry
Vulnerability assessment and penetration testing
- Siege
- w3af
- BurpSuite
- Nessus Professional
- SQLmap
- Aircrack-ng
- Acunetix
- Nmap
- Metasploit
- OpenVAS
- Skipfish
- slowhttptest
- Wfuzz
- OWASP Zed Attack Proxy (ZAP)
- fierce
- nikto
- DIRB
- ZMap
- Wireshark
- SSLScan
- Vooki
- KiteRunner
- Postman
- Gophish
Databases / data storages
SQL
- Microsoft SQL Server
- Microsoft Fabric
- MySQL
- Azure SQL Database
- Oracle
- PostgreSQL
NoSQL
- Apache Cassandra
- Apache Hive
- Apache HBase
- Apache NiFi
- MongoDB
- Microsoft Fabric
Platforms
Clouds
- Amazon Web Services
- Microsoft Azure
- Google Cloud Platform
- DigitalOcean
- Rackspace Technology
Remote collaboration
Connection
- VPN
- RDP
- TeamViewer
Communication
- Microsoft Teams
- Zoom
- GoToMeeting
SIEM
- QRadar
- SolarWinds
- AlienVault
- Splunk
- Micro Focus ArcSight
Identity and access management
- IBM IAM
- RSA
- Oracle Cloud Infrastructure IAM
- Core Security
DDoS protection
- Cloudflare
- Imperva Incapsula
- Cloudbric
- SolarWinds
- Netscout Arbor DDoS
- Bee Think
Email security
- SpamTitan
- Barracuda
- Cisco Email Security
Data loss prevention
- Symantec
- Teramind
- Code42
- SecureTrust
IDS / IPS
- Snort
- Bro
- SolarWinds
- OSSEC
- Security Onion
Cloud security platforms
- Qualys
- Nessus
- Rapid7
- Tenable Network Security