Our Geography
Headquartered in the US and operating internationally, our team drives digital transformation for businesses globally. We ensure on-site presence to deliver services to our major target markets in:
North America
Office locations: USA, Mexico
Number of clients: 590+
Europe and the UK
Office locations: Finland, Latvia, Lithuania, Poland
Number of clients: 550
The Gulf
Office locations: KSA, UAE
Number of clients: 60
Vilnius, Lithuania
Warsaw, Poland
Riyadh, Kingdom of Saudi Arabia
Fujairah, United Arab Emirates
ScienceSoft’s Path to Managed IT and Support Excellence
IT Components We Manage
To provide comprehensive and reliable IT support, we manage all key IT components, including cloud and on-premises servers and storage, user devices, security tools, business applications, and software development environments.

What Our Clients Say
Highlights of ScienceSoft’s Approach to IT Services Delivery
We offer flexible pricing models:
- Subscription-based model
- Fixed monthly fee
- Per-ticket pricing
- Time and materials (T&M)
As a strategic IT partner, ScienceSoft takes a proactive approach to cost optimization and helps clients rightsize IT infrastructure resources and eliminate process bottlenecks.
To ensure legal protection, accountability, and clarity for both parties, ScienceSoft designs tailored service level agreements (SLAs) and regularly reviews and adjusts KPIs.
We balance process automation and manual work to streamline IT workflows while staying within budget and maintaining robust security.
ScienceSoft’s Highlights as a Mature IT Partner
Decades of hands-on experience
- 37 years in software development and testing.
- 23 years in cybersecurity.
- 19 years in IT support.
- 18 years in IT service management (ITSM).
Cross-cultural collaboration
- Multilingual IT specialists proficient in English, German, French, Spanish, Polish, Turkish, Czech, and other languages.
- 4,300+ projects successfully carried out in 80+ countries across the Americas, Europe, Gulf Cooperation Council (GCC), Asia, and Oceania.
750+ top IT specialists
- Microsoft Certified Solutions Experts, Microsoft Certified Professionals, AWS Certified Solutions Architects, AWS Certified SysOps Administrators, AWS Technical Professionals, Red Hat Certified System Administrators.
- ITIL-certified specialists, certified ITSM Professionals.
- Certified Ethical Hackers.
- Compliance consultants proficient in region- and domain-specific standards and regulations, including SOC 2, PCI DSS, HIPAA, SOX, GLBA, NYDFS, GDPR, and SAMA.
Techs and Tools We Use in Managed IT and Support Projects
Logging, monitoring, and alerting tools
Elasticsearch
Logstash
Kibana
Splunk
Graphite
Grafana
Collectd
AWS X-Ray
AWS CloudWatch
Azure Monitor
Azure App Insights
Monitoring tools
Zabbix
Nagios
Prometheus
Datadog
Fluentd
Graylog
syslog-ng
CI/CD tools
GitLab CI/CD
Jenkins
GoCD
Bamboo
CloudBees CodeShip
TeamCity
Travis CI
Cloud Foundry
CircleCI
Cloud Build
Drone CI
Argo CD
Werf
Container Registry
Artifact Registry
Amazon ECR
Azure DevOps
AWS CodeBuild
AWS CodeDeploy
AWS CodePipeline
AWS CodeCommit
AWS Artifact
Infrastructure automation tools
Ansible
Puppet
Chef
HashiCorp Terraform
HashiCorp Packer
Pulumi
AWS CloudFormation
Azure Resource Manager
Saltstack
Test automation tools
Selenium
Appium
Protractor
fMBT
XCTest
TestStack WHITE
Cuit
Ranorex
Postman
Apache JMeter
HP QuickTest Professional
Unified Functional Testing
LoadRunner
Warp
Tsung
Web application testing tools
TestComplete
SoapUI
REST-assured
Microsoft Visual Studio
Silk Performer
RestSharp
Mobile application testing tools
Calabash
Espresso
Containerization tools
Docker
OpenVZ
Kubernetes
Apache Mesos
Red Hat OpenShift
Podman
Docker Swarm
LXC
Container Registry
Artifact Registry
Vulnerability assessment and penetration testing
Siege
w3af
BurpSuite
Nessus Professional
SQLmap
Aircrack-ng
Acunetix
Nmap
Metasploit
OpenVAS
Skipfish
slowhttptest
Wfuzz
OWASP Zed Attack Proxy (ZAP)
fierce
nikto
DIRB
ZMap
Wireshark
SSLScan
Vooki
KiteRunner
Postman
Gophish
Databases / data storages
SQL
Microsoft SQL Server
Microsoft Fabric
MySQL
Azure SQL Database
Oracle
PostgreSQL
Platforms
Clouds
Amazon Web Services
Microsoft Azure
Google Cloud Platform
DigitalOcean
Rackspace Technology
Remote collaboration
Connection
VPN
RPD
TeamViewer
SIEM
QRadar
SolarWinds
AlienVault
Splunk
Micro Focus ArcSight
Identity and access management
IBM IAM
RSA
Oracle Cloud Infrastructure IAM
Core Security
DDoS protection
Cloudflare
Imperva Incapsula
Cloudbric
SolarWinds
Netscout Arbor DDoS
Bee Think
Email security
SpamTitan
Barracuda
Cisco Email Security
Data loss prevention
Symantec
Teramind
Code42
SecureTrust
IDS / IPS
Snort
Bro
SolarWinds
OSSEC
Security Onion
Cloud security platforms
Qualys
Nessus
Rapid7
Tenable Network Security