DevOps Managed Services
Established DevOps Culture. Project-Centric Solutions
In DevOps since 2013, ScienceSoft provides responsive managed teams that adapt proven DevOps practices to the specifics of each project, increasing SDLC efficiency and significantly reducing infrastructure costs.
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DevOps managed services are a way to allocate one or several DevOps directions to a third-party vendor if the in-house team is busy with other tasks or lacks relevant expertise. ScienceSoft guarantees the level of DevOps optimization where new software updates are rolled out up to every hour, and the change failure rate is <5%.
Why Choose ScienceSoft?
- 34 years of experience in IT and 15 years in ITSM.
- ITIL-certified personnel.
- A Microsoft Partner since 2008 and an AWS Partner since 2017.
- 20 years of experience in information security and certified Ethical Hackers on board to embed DevSecOps into every stage of SDLC.
- ISO 27001-certified to ensure full protection of the data entrusted to us.
- One of the world's top 100 outsourcing service providers, according to IAOP (2022, 2023).
- For the second straight year, ScienceSoft USA Corporation is listed among The Americas' Fastest-Growing Companies by the Financial Times.
DevOps Directions We Are Ready to Take Charge Of
IaC (Infrastructure as Code)
We use IaC instead of manual configurations to:
- Break infrastructure configurations into reusable modules for efficient provisioning.
- Ensure continuous code testing.
- Keep track of all infrastructure versions.
- Simplify and automate on-demand infrastructure scaling.
- Automate the deployment of diverse environments.
CI/CD pipelines
We set up, fine-tune, and maintain robust CI/CD pipelines to enable:
- Automated builds, deployment, and testing of the code.
- Prompt feedback to QA specialists and developers to support agile iterations.
- Real-time monitoring and continuous improvement.
Configuration management
We maintain and control system configuration throughout its lifecycle to achieve:
- Consistency across the development, testing, and production environments.
- Automated configuration deployments.
- System integrity, regardless of the changes introduced to software and hardware components.
- Traceability of all changes introduced to the system.
Container management
We create, monitor, and orchestrate containers to:
- Enable on-demand scaling of software resources.
- Achieve fast deployments and releases as containers can be rapidly instantiated.
- Implement tailored security measures for each container.
- Ensure they run uniformly in different environments.
DevSecOps
ScienceSoft embeds DevSecOps into every stage of SDLC to:
- Automate security testing and security monitoring.
- Promptly detect and respond to vulnerabilities that pose a real threat.
- Ensure compliance with regulatory requirements and automate compliance checks.
ScienceSoft designs test automation scenarios and balances manual and automated checks to:
- Cut testing time by up to 18%.
- Guarantee zero severe defects in production.
- Enable continuous testing throughout the CI/CD pipeline.
Our DevOps team delivers a whole range of cloud infrastructure management services, including:
- Optimization of cloud resources and expenses.
- Monitoring the health, performance, and security of cloud resources.
- Developing strategic cloud infrastructure enhancement plans to stay in sync with the changing project or business needs.
Monitoring and logging
We centralize logging and set up alerting mechanisms to:
- Promptly notify teams about critical events and anomalies.
We proactively detect issues at an early stage through 24/7 monitoring of:
- Application performance (response time, error rates, latency, throughput, etc.)
- Infrastructure metrics such as CPU usage, memory usage, network latency, and more.
Our Selected DevOps Projects
What Our Customers Say
ScienceSoft's DevOps engineers helped us optimize our AWS infrastructure and set up a continuous software delivery process.
We've been working with ScienceSoft for almost a year, and it has been a great experience throughout. The team is very professional, well-organized, and is always on top of the finer details. We're impressed by their passion for solving problems and implementing improvements. This is exactly what a long-term, harmonious partnership should look like.
Our company turned to ScienceSoft for infrastructure management of the web application that we offer to our clients for sending SMS notifications.
ScienceSoft has been providing an excellent level of service maintaining the application's AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services, such as Amazon EC2, Amazon RDS, Amazon S3, Elastic Load Balancing, Amazon ElastiCache, Amazon Route 53, and many more.
We cooperated with ScienceSoft's test automation team to validate the performance of our partner's ecommerce store. During load testing, ScienceSoft's test engineers revealed some performance bottlenecks. To find the root causes of these performance defects, ScienceSoft's team designed and ran additional configuration tests. Sometimes we required near real-time feedback on the test results, and ScienceSoft's test engineers were available for frequent meetings and calls.
Additional Services for a Well-Rounded DevOps Process
DevOps consulting
Get expert guidance on the DevOps tools and practices. Our DevOps consultants can design a tailored DevOps roadmap for your project, troubleshoot and optimize the existing infrastructure, and transfer their knowledge to your team.
Cloud migration
Reduce IT infrastructure costs by up to 37% by migrating your data to a private, public, or hybrid cloud. As a vendor-neutral service provider, ScienceSoft will suggest an optimal cloud platform to match your unique needs and limitations.
Benefits of DevOps Managed Services
Cost reduction
Minimize the costs by hiring trained and mature DevOps specialists, easily scale the team up and down, and avoid infrastructure overprovisioning.
Refined workflows
Get a team of mature DevOps experts who will fine-tune your workflows using proven DevOps best practices and identify inefficiencies (lack of monitoring and logging, inconsistent environments, slow feedback loops, etc.)
Continuous evolution
By partnering with a proactive DevOps provider that stays on top of the latest industry advancements, you guarantee that your apps and infrastructure stay scalable, secure, and cost-effective in the ever-evolving digital landscape.
ScienceSoft's Key DevOps Quality Benchmarks
DevOps Tech Stack We Apply
Pricing Models for Managed DevOps Services
Bucket of hours
Recommended pricing model. You can pre-pay for a set number of hours at a discounted rate. It is especially beneficial when you need a qualified specialist to deal with only a few specific DevOps tasks, such as on-demand troubleshooting, performance tuning, or containerization efforts.
Set monthly fee
Pay a monthly fee determined in advance based on the service composition, regardless of the number of hours worked.
Time and Material
Pay for the actual time and material spent.
Fixed fee
Pay a predetermined price for a defined scope of work (e.g., CI/CD setup, team training, infrastructure audit).
How to Choose a DevOps Managed Services Company
To settle on the right managed services provider, make sure you get answers to the following questions:
How does this DevOps vendor establish communication?
Check how the vendor communicates during the presales process and ask how your collaboration will work after the start of the engagement. A mature MSP will be ready to provide a clear collaboration matrix, communication plan, and examples of the deliverables. ScienceSoft's team usually sends monthly reports detailing the achieved metrics and holds weekly meetings to discuss future DevOps strategies, but we are ready to adjust communication frequency and format to the client's expectations.
How does the vendor guarantee the security of my data?
Check if the vendor is ready to sign an NDA or other relevant privacy agreements. Ideally, a DevOps MSP should also comply with standards such as ISO 27001 and SOC 2 to prove that it has the proper measures in place to protect your sensitive data.
Will the vendor work proactively or in a break/fix mode?
Some vendors advocate for a preventive approach to managing DevOps, while some MSPs are hired to deal with problems as soon as they arise.
ScienceSoft combines the strengths of both strategies, proactively seeking opportunities to enhance the DevOps strategy and optimize the processes. At the same time, we perform regular tasks we were assigned with and stay available to promptly fix any emerging issues.
Will the vendor share knowledge with my team or other vendors?
ScienceSoft strongly advocates for no vendor lock-in. Ask your potential MSP if they're willing to do the same and continuously share complete and transparent documentation of their efforts.