Enterprise AI Control Layer: MCP Gateway & AI Firewall
Security, Governance, and Observability
As employees increasingly rely on generative and agentic AI in their daily operations, organizations are challenged to control who can use external AI models and how, prevent confidential data sharing, and help employees safely automate routine tasks. As an AI transformation company, ScienceSoft develops custom AI firewalls that sit between users and AI models to intercept AI traffic, enforce granular AI usage policies, detect and mask sensitive information, and monitor AI activity across the organization. We also build MCP gateways that sit between AI applications and enterprise systems, providing secure, authenticated access to business tools and data. Together, these components establish a secure control layer for enterprise AI adoption without compromising productivity or governance.
Enterprise AI Control Layer: The Essence
An enterprise AI control layer is a company-specific architecture that enables organizations to securely govern AI interactions across employees, AI applications, external AI models, and enterprise systems. It establishes a centralized layer of security, governance, and connectivity that allows organizations to adopt generative and agentic AI at scale while maintaining control over how information is shared, accessed, and used.
As AI becomes embedded in everyday business processes, organizations need more than isolated security controls. They must understand which AI services employees use, what information is shared with AI models, how AI assistants and agents access enterprise systems, and whether these interactions comply with internal policies, industry regulations, and security requirements. They also need the flexibility to apply different governance rules across business units, data types, user roles, AI providers, and business applications.
To meet these requirements, organizations build an enterprise AI control layer tailored to their business processes, technology landscape, and compliance obligations. Rather than functioning as a single product, it combines complementary components that govern different aspects of AI interactions.
An AI firewall governs communication between users and AI models. It inspects AI requests, evaluates them against organizational policies, protects sensitive information, and monitors AI usage across the organization.
An MCP gateway governs communication between AI applications and enterprise systems. It authenticates requests, enforces authorization policies, routes requests to approved enterprise services, and enables AI assistants and agents to securely retrieve information and execute business operations on behalf of authorized users.
Core Capabilities of Custom AI Firewalls
The capabilities below represent a baseline that ScienceSoft commonly recommends when designing AI firewalls. Depending on the organization's risk profile, regulatory obligations, existing security stack, and AI adoption goals, the solution may be implemented using a combination of custom-developed components, existing security platforms, endpoint technologies, and cloud services (e.g., for telemetry analysis and visualization). Not every organization requires every capability, but together they illustrate how a comprehensive AI gateway can provide visibility, control, and governance over enterprise AI usage.
Core Capabilities of Сustom MCP Gateways
The MCP gateway acts as the communication layer between AI application (e.g., Claude) and the company's connected business systems (project management tools, IT service management software, knowledge bases, and HR platforms). It authenticates requests, routes them to the appropriate MCP servers or enterprise integrations, retrieves data, and executes actions on the user's behalf. This allows employees to access multiple business applications through a single conversational interface while the gateway manages the underlying system interactions securely and transparently.
Popular Business Use Cases Enabled Through AI Firewalls and MCP Gateways
On top of AI firewalls and MCP gateways, organizations can build AI assistants and agent-based automations that retrieve information, execute business operations, and coordinate multi-step workflows according to defined business rules.
The use cases below reflect AI-powered automations that ScienceSoft first implemented internally. While each organization will prioritize different scenarios, the best starting points are typically frequent, high-volume processes supported by high-quality data and clear business rules.
Project & sprint management
AI agents can work with project management systems (e.g, Jira) via the AI gateway to create, update, and organize work items such as tasks, tickets, epics, and milestones. They can also retrieve context like dependencies, timelines, and activity history, and perform bulk updates across multiple items. This becomes especially valuable when teams manage large or fast-moving delivery pipelines where manual ticket handling slows down coordination and reporting. Instead of switching between tools, users can manage work through natural language, and the AI translates it into structured updates inside project systems.
Work time management
AI agents can create and update official time entries inside HR/time tracking systems, while ensuring entries are correctly linked to existing tasks or issues. They also enforce organizational rules such as allowable logging periods or restrictions on editing past entries. This is especially important in organizations where time tracking is mandatory but often inconsistent or incomplete due to manual effort. It becomes particularly valuable in consulting, outsourcing, or project-based delivery environments.
IT support (service management)
AI agents can interact with IT service systems to create support tickets, check status, and update existing requests through conversational interaction. This is useful in organizations with high IT support volume, where employees spend time navigating service portals or waiting for updates. It becomes even more valuable in distributed or hybrid workplaces where IT communication is fragmented.
Employee activity analytics
AI agents can combine signals from multiple enterprise systems such as code repositories, project management tools, documentation platforms, and AI usage logs to generate unified insights into how work is distributed, how teams collaborate, and how AI is being adopted over time.
Knowledge and documentation management
AI agents can search, read, create, and update content across internal knowledge bases and documentation systems, including retrieving metadata, version history, comments, and attachments, and generating consolidated summaries from multiple sources. It is critical when employees often need accurate, up-to-date information across projects, systems, or legacy documentation.
Branded content and visual asset generation
AI agents can generate structured drafts of reports, proposals, and presentations using approved corporate templates, as well as produce visual assets like diagrams, process flows, and presentation-ready slides from text descriptions. This works for businesses where content creation is repetitive but must remain consistent in branding and structure.
What to Consider When Designing AI Firewalls
ML for sensitive data detection
Many organizations initially rely on strict automatic filters that look for known patterns such as emails, credit card numbers, API keys, or other clearly structured identifiers. This approach is popular because it is fast to deploy and immediately useful for catching obvious data leaks. However, this approach quickly shows its limitations when AI is used for real business work. Sensitive information rarely appears in clean, structured formats. A support engineer might paste a troubleshooting summary that says: “Customer AcmeCorp reported repeated login failures after API migration, account ending in 4821.” A marketing manager might ask an AI to rewrite a proposal that includes internal project codenames and partially anonymized client references. A developer might paste logs where sensitive tokens are mixed with technical output and not explicitly labeled. In such cases, a strict pattern-based system may either miss the real sensitivity hidden in context or block the entire request unnecessarily. Both outcomes reduce trust in the system and make AI less usable for everyday work (side effect: employees start using external or personal AI tools where no restrictions exist).
This is why ScienceSoft recommends moving toward a hybrid detection approach that combines rules with machine learning. Rules continue to handle high-confidence cases such as financial identifiers, authentication tokens, and standard personal data formats. These remain important because they are fast, deterministic, and easy to validate. At the same time, machine learning models are used to interpret context and detect sensitive entities that do not follow fixed structures. They understand whether a term like “Apple,” “Jordan,” or “Mercury” refers to a company, a person, or a non-sensitive concept based on surrounding text. ML models also continuously learn from your business data and employee feedback to understand specific contextual sensitivity, for example, recognizing references to specific customers, internal project codenames, or system components. In our internal implementations, these machine learning models are optimized to run directly on the user’s device using lightweight inference engines. This ensures that sensitive data detection happens locally before any information leaves the machine, preserving privacy while still enabling contextual understanding.
Masking without breaking the context
We often see organizations struggle with overly strict masking approaches that remove too much context, resulting in prompts that no longer make sense for the AI and produce low-quality or irrelevant outputs. From our experience, effective masking requires context-aware rules that distinguish between different types of information and their role in the prompt.
For example, customer identifiers such as names, emails, account numbers, or phone numbers are typically fully anonymized, since they directly expose individuals or organizations. At the same time, technical elements like system logs, API endpoints, error codes, or service names are often preserved or only partially transformed, because they are essential for the AI to understand and analyze the issue correctly. We also often recommend more nuanced handling within technical contexts. Internal system names, for instance, are usually safe to keep in engineering or troubleshooting prompts, while secrets such as API keys, authentication tokens, or credentials must always be removed regardless of context.
Timestamps require special consideration. While exact values can sometimes introduce unnecessary sensitivity, they are often important for understanding sequence and causality (for example, whether an issue started after a deployment). In such cases, we typically recommend converting precise timestamps into relative or abstracted values that preserve ordering without exposing exact activity patterns. For example, “2026-06-28 14:32:10” might be converted into “recent timestamp” or “T+0” to keep ordering without exposing exact activity patterns that could be sensitive in security or compliance contexts.
Finally, masking only works effectively when it is applied consistently before data leaves the controlled environment. In our implementations, we typically enforce masking at the device level so that sensitive information is transformed locally, ensuring it never reaches external AI services in its original form.
How Much Does It Cost to Implement Custom AI Firewalls and MCP Gateways?
Implementation of custom AI firewalls and MCP gateways typically costs $30,000–$500,000+, depending on the depth of AI usage visibility, complexity and granularity of security controls, governance automation, and integration with enterprise systems. The ranges below reflect the most common implementation scenarios we see across organizations adopting AI at scale.
$30,000–$80,000+
We implement a pilot AI visibility solution. This means deploying AI usage monitoring for a selected user group, capturing representative prompts and file uploads, and delivering centralized reporting on AI adoption, usage patterns, and potential exposure of sensitive information.
$80,000–$200,000+
We implement enterprise-wide AI visibility and core AI data protection capabilities. This means inspecting prompts, documents, spreadsheets, presentations, and images before they are sent to AI services, detecting sensitive information, applying masking or blocking policies in near real time, and providing centralized reporting on AI activity and policy violations.
Disclaimer: These estimates cover the design and implementation of custom AI firewalls and MCP gateways and exclude third-party software licenses, cloud infrastructure costs, and AI model usage fees. The figures shown are indicative only and do not represent ScienceSoft's official pricing. We estimate each project individually based on the client's requirements, existing environment, and business objectives.
Why Choose ScienceSoft for Custom AI Firewall and MCP Gateway Development
- 37 years in AI and software engineering.
- 23 years in cybersecurity and 18 years in ITSM.
- 21 years in IT services for regulated industries like healthcare and insurance.
- 750+ specialists, including AI architects, machine learning engineers, data scientists, software developers, DevSecOps, and security specialists. Over 50% of them are senior- and lead-level experts.
- An Architecture and Solutions CoE that continuously extracts and enforces best practices for designing AI systems that fully justify investments and remain resilient over time.
- A 7-year PMO that applies lessons learned from thousands of our enterprise IT projects to control scope, quality, budget, timelines, and risks in complex, fast-moving AI initiatives.
- In-house compliance consultants to align AI solutions with global standards (e.g., SOC 2, PCI DSS/SSF, NIST), regional privacy rules (e.g., GDPR, Saudi PDPL), and sectoral regulations (e.g., HIPAA, FDA QMSR, SOX, GLBA, NYDFS).
Partnerships and recognitions
Named among America’s Fastest-Growing Companies by Financial Times, 5 years in a row
Listed in IAOP’s Global Outsourcing 100 for the 5th year running
HTN Now Awards 2025/26 finalist in the Best AI Scribe Solution category
Semifinalist in Amazon Nova Partner Demo Competition for real-time AI voice scheduler
Microsoft Solutions Partner for Data & AI
AWS Partner since 2017
ISO 9001-certified quality management system
ISO 27001-certified security management system, extended with ISO 27701 privacy controls
ISO 13485-certified medical device quality management system