Data Services Blog by ScienceSoft

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

Artificial Intelligence

Customer Service

Improve Your Customer Service: How a Bot Increases the Support Quality

Learn how the implementation of a chatbot may positively impact your customer service and its support capabilities.

Jul 27, 2020

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

Artificial Intelligence

Customer Service

How AI Changes Customer Service

Find out how artificial intelligence (AI) builds up success in customer service and explore trending AI use cases in customer service.

Jul 21, 2020

Aleh Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Power BI

Dynamics 365

Data Analytics & BI

Reporting in Microsoft Dynamics 365 and Power BI: Which Option Should You Choose?

If you’re looking to make the most of your customer data, check our comparison of Dynamics 365 default reporting features and Power BI capabilities.

Jul 17, 2020

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

Data Analytics & BI

Sales Analytics: Revealing the Power of Data in Sales

See sales analytics benefits on the examples of ScienceSoft’s clients and find out the success factors for effective sales data analysis.

Jul 15, 2020

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Data Analytics & BI

Cloud

Do You Consider Cloud Data Analytics? – Well, You’d Better Do!

Check out an overview of cloud-based data analytics and learn the top 5 cloud analysis tools selected by ScienceSoft.

Jul 7, 2020

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Data Analytics & BI

What Ad Hoc Reports Are and How to Benefit from Prompt Analysis

Explore what ad hoc reporting and analysis is and what tools can help you derive quick insights out of your data.

Jun 30, 2020

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Data Analytics & BI

Self-Service Business Intelligence: Drive Your Company’s Success

ScienceSoft shares which components a self-service BI solution should support and what tools enable intuitive business intelligence reporting.

Jun 29, 2020

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

Data Analytics & BI

Sales Metrics Analysis – Your Key to Improved Sales Performance

ScienceSoft shares how sales metrics analysis helps you evaluate your team’s performance and drive sales productivity.

May 29, 2020

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Software Development

Artificial Intelligence

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Learn about how to build and use an AI chatbot to cut operational costs and improve the quality of your repeated high-volume interactions with customers or between employees.

May 19, 2020

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

Data Analytics & BI

3 Approaches to Business Intelligence as a Service

To show business intelligence as a service from different angles, we consider 3 approaches: when it relies on internal data, on external data, and when a hybrid approach is used.

May 18, 2020

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

Data Analytics & BI

Does Your Business Need Data Analytics Outsourcing?

We explore data analytics outsourcing – outline the service, look at the advantages that it can bring to businesses, as well as explore the aspects that usually raise concerns.

May 15, 2020

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Data Analytics & BI

Self-Service Analytics: When Data ‘Speaks’ to Business Users

ScienceSoft shares how self-service analytics adoption can take your data analytics maturity to the next level.

May 13, 2020