Data Quality Assurance

Data quality assurance

For 29 years, ScienceSoft has been providing data quality assurance to keep our customers safe from the disastrous effects that low-quality data can cause. To ensure that data is clean, complete and up-to-date, we develop and implement data governance procedures, design key metrics to control data quality, handle duplicates, inconsistencies, and outliers.

DATA QA WITH SCIENCESOFT: OUR OFFER

We offer three models of cooperation so that you could choose the one that suits your goals best.

Data quality assessment

Data quality assessment

To ensure that your reports and dashboards are accurate and data-dependent processes run as intended, we evaluate your data to find incomplete records, duplicates and triplicates, outdated or unreliable information, late data entries or updates and other examples of low-quality data.

Once data quality assessment is complete, we prepare a comprehensive report describing the problems identified. If you don’t have an in-house team to fix data issues, our team is ready to step in and solve them. For example, we may set rules that automatically correct records to meet the accepted standards (as in case of MR. and Mr., when the acronym MR. is automatically transformed into Mr. thanks to the established conversion rules).

Data quality consulting

Data quality consulting

Our experienced consultants will bring in their experience and best practices to:

  • Fix the problems with data quality in the existing system.
  • Relocate the data to a brand-new system during migration.
  • Integrate data from several systems.
  • Identify data quality improvement opportunities.
  • Provide a valuable piece of advice on any question that refers to data quality.

Managed data quality assurance

Managed data quality assurance

Under this model, our team monitors your data on a regular basis, keeps track of its quality, reports variations, and timely addresses issues as they arise. For example, we can check if data standardization procedures work as intended or tune merging so that this procedure runs according to predefined rules. Our data analytics team is ready to clean the data and establish data governance procedures to ensure your data-reliant solutions power informed and valuable business decisions.

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Data we test

  • ERP (data from Finance, Accounting, Human Resources, Supply Chain and Manufacturing, Sales, Marketing, and other modules).
  • SCM (general information about suppliers, inventory, shipping, manufacturing and procurement data, etc.).
  • CRM (customer profiles, data about leads, accounts, entries on the progress in communication, and more).
  • Ecommerce (web-behavior activities, customer data, transaction logs).
  • HR (employee data, applicant data, payroll, and more).
  • Industry-specific data (EHR for healthcare, network data for telecom, etc.).
  • Specialized departmental systems (Marketing, Sales, Maintenance and Support, etc.).

Industries we serve

We’ve developed expertise in 10+ domains with the special focus on:

  • Healthcare
  • Banking
  • Retail
  • Manufacturing, and more

Protecting your data

To protect your business information, we practice a three-level approach to security:

  • Signing an NDA.
  • Working within secure infrastructure tested by our information security experts.
  • Following ScienceSoft’s information security policy that covers security measures for internal and external information assets.

CHALLENGES WE MEET

Data consolidation challenge

Data consolidation during mergers and acquisitions. M&A require merging ERP, CRM, HR, and other data-heavy systems of 2+ businesses, which may result in duplicates, outdated or incomplete data. We can help you to go through the process of M&A with reduced data quality pains by designing standardized data structures and setting data governance procedures, setting quality metrics, integrating data from multiple systems, providing a toolkit for managing the change, and more.

Big data nature

Big data nature. With big data, it’s not possible to achieve all the usual data quality criteria by 100%. Our team will find a good balance among data consistency, accuracy, completeness, auditability, and orderliness so that your big data is of good enough quality at a reasonable cost, within a reasonable period, with no hindrance to your systems’ performance.

Blurry big picture

Blurry big picture. It’s easy to get lost in random quality issues and miss the big picture of overall data quality. We introduce data quality metrics to present the entire picture in one report.

Hard-to-fix quality issues

Hard-to-fix quality issues. When data quality issues keep coming up, it’s necessary to deal with their root cause rather than the aftermath. We do root cause analysis in close collaboration with IT specialists responsible for a particular system (CRM, ERP, CMS, and more).

Business specificity

Business specificity. Business data largely depends on the industry the enterprise is in. Our testing specialists have professional knowledge in 10+ domains, including healthcare, banking and financial services, retail, manufacturing and more, to address the specifics of your data solution.

Make business decisions relying on quality data

Equipped with best practices, professional knowledge in 10+ domains and 29 years of experience, we run data quality assurance to make sure you can trust your data.

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