Migration of Automated Patient Appointment Reminder Software

About Our Client

A German company that develops and supports web-based applications for corporations, brands, and organizations across Europe.

Challenge

The Client’s customer needed to migrate their web-based patient engagement software that offers dentists the ability to remind their patients about upcoming appointments via personalized texts to another server. Apart from sending text messages, the service also allows postponed delivery and notifications on delivered / undelivered messages, along with statistics.

Solution

Due to certain limitations of the initial web service’s architecture, our team of system administrators decided to tackle the migration challenge by creating the website’s complete copy on another server and then changing the DNS addresses.

To effectively support this project in the future, ScienceSoft enabled data gathering by installing the Zabbix agent and additional scripts. The collected statistics allow for the monitoring of the service performance to:

• Elicit and fix performance gaps.
• Assist in relevant website fine-tuning.
• Facilitate the following maintenance.

Results

ScienceSoft’s team of system administrators has successfully migrated the web service of the Client’s customer, which allows dentists to send their patients pre-appointment texts, to another server.

Technologies and Tools

PHP-FPM 7.0, MariaDB, NGINX, Zabbix, Redis