Plan the Help Desk Launch with Expert Help
Please fill in the form below, and our rep will contact you in 30 minutes to schedule an initial conversation.
ScienceSoft’s experts will provide you with:
Tier 1 help desk launch plan.
Tier 1 help desk KPIs (first response time, resolution rate, etc.) and service provision protocols.
Ticket management software suggestions.
Optimal help desk sourcing models.
Our Offices
The United States
McKinney, Texas
5900 S. Lake Forest Drive, Suite 300
McKinney, Dallas area, TX-75070
Atlanta, Georgia
3372 Peachtree Rd., Suite 115
Atlanta, GA-30326
Europe
Gulf Cooperation Council
Fujairah, United Arab Emirates
Fujairah - Creative Tower
Fujairah, POB 4422