227 results:
For almost 2 years, ScienceSoft has been administering partner accounts and handling IAM for an insurance brokerage with 300K clients. The Customer got 1,700+ IAM tasks and 1,500+ partner tickets resolved in a year and established secure access to over 400 partner portals.
ScienceSoft's senior-level .NET and Azure professionals helped a well-known video game development studio to perfect scalability and performance of its new MMO game.
For more than two years, ScienceSoft provided L1 help desk services to the employees of a consulting company operating across multiple regions and time zones, resolving 60% of all incoming tickets at L1.
For over a year, ScienceSoft has provided L1–L2 support to a supplier of industrial assembly materials, resolving 250–270 tickets a month and delivering monthly updates to the Client’s Windows servers and 500+ user PCs.
For 3+ years of cooperation, ScienceSoft has helped a European digital agency ensure the proper functioning and evolve 25+ digital apps of their clients.
ScienceSoft assisted one of the leading global providers of HVAC equipment in its enterprise-wide Azure adoption. Our Azure cloud engineer designed tailored Azure migration strategies for four of the Client’s IT management tools and smoothly moved them to the cloud.
In three months, ScienceSoft restored the source code of the self-service platform for generating customized receipts. Over the next three years, we provided continuous development and support to elevate user experience and maintain the platform's competitive edge.
ScienceSoft helped a European MGA with 70+ years in business find a non-disruptive and cost-efficient strategy for the revamp of its insurance software. The proof of concept we delivered let our Client quickly validate the expected ROI for the proposed corrective measures.
ScienceSoft carried out the support and proactive improvement of an Azure-based IT infrastructure of educational apps owned by an EU-based non-profit organization.
For over a year, ScienceSoft delivered white label Tier 1 help desk services, helping a US-based managed IT services company reach and maintain L1 issue resolution rate at >95%.
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