227 results:
For over 3 years, ScienceSoft has delivered 24/7 L1 support to 1,500+ employees of a US-based renewable energy leader. Our help desk agents ensured the swift and efficient resolution of L1 tickets and a 100% user satisfaction score.
ScienceSoft's senior-level IT professionals helped a provider of award-winning call center solutions with DevOps implementation, cloud costs optimization, and code refactoring.
ScienceSoft provided 24/7 L1 support for the employees of an educational company helping businesses drive workplace inclusivity. The Customer's employees are located across different time zones in Europe, Asia, and the US.
ScienceSoft has been handling 400 Tier 1 requests per month for the SaaS LMS used by 250+ aviation leaders globally. As a result, the Customer enhanced user eLearning experiences and consistently scores 92%+ in CSAT with support quality.
With managed IT support for Apache NiFi that ScienceSoft delivered, the Customer benefited from the overall improvement of their big data ecosystem: big data processing became 10 times faster and the stability increased from 50% up to 99%.
ScienceSoft helped a European callbot SaaS provider refactor its web app’s code, fix software defects, and migrate it to the AWS cloud. The result was a highly scalable and cost-effective solution providing a seamless UX even under high loads.
For three years, ScienceSoft provided support and troubleshooting for a Dynamics-based CRM of a US biotech company. We also redeveloped underperforming automation functions and improved the CRM’s collaboration capabilities.
ScienceSoft's team provided server and database maintenance for a hypermarket chain with 50,000 employees. Our DevOps engineers automated the server management tasks like cache and log clearing, system log cleaning, notifications, and more.
For 3 years, ScienceSoft has been troubleshooting and evolving a custom ERP written in Python.
In just six weeks, ScienceSoft refined a desktop SaMD app for measuring ocular tissue elasticity for a US-based provider of biomechanical imaging solutions. We fixed all detected defects and fine-tuned the heatmap generation algorithm.
In compliance with GDPR, your personal information will be collected and stored for ten years on servers located in the United States. After this term is expired, your information will be erased. We will share your information with our development center, which will handle your request. At our headquarters and our development center we apply the same level of care in respect of your information as prescribed with GDPR rules. For more information, please refer to our Privacy Policy.
ScienceSoft Global
