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A SaaS provider with a cloud park of 300 servers needed help with improving their infrastructure as well as creating new services. Our DevOps offered a new, cost-effective solution by consolidating the existing servers with the help of VMware and provided consultations on how to increase scalability and performance.
ScienceSoft rearchitected itravel2000’s online booking platform into SOA, revamped the portal’s tech stack, and built custom APIs to exchange travel deal data securely. Thanks to improved portal performance and usability, the Client now scores 95% in CSAT on Feefo.
The Client’s infrastructure was transferred from dedicated servers to Amazon Web Services. Our Client is a cashback service provider for millions of online shopping, travel, and entertainment services and products in 100+ countries. The resulting solution is a cloud-based, scalable production system that can withstand high loads.
The Client is an accounting and payroll software developer with 35,000+ clients. It needed to move the accounting system from desktop to web and cloud (Azure) as a SaaS. The new architecture fully supports previous functionality and provides additional features such as e-payments, automated tax calculation and online subscription service. The solution also allowed to lessen the operating cost through placing audit log in a low-priced Azure Table storage.
ScienceSoft established a robust L1 support process for the procurement software used by a medical manufacturer with 40+ facilities worldwide. Our team has been handling Tier 1 issue resolution for the software users for over two years.
ScienceSoft ensured business continuity by managing data migration and L2 support for an old loyalty management SaaS during the Client’s year-long transition to new software.
We helped to deploy an infrastructure with 80 physical servers and 200 virtual machines using Vblock Systems – an integrated infrastructure platform. ScienceSoft team also assisted in migrating the legacy data center to another location in a different city.
ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.
ScienceSoft’s Java and React.js engineers advanced the buyer and supplier management modules by introducing new interactive dashboards, reinforcing security, enabling tenant-specific branding, and streamlining data migration.
ScienceSoft’s L1 help desk handles 1,500 tickets monthly for Odyssey Logistics with a 98% CSAT and 30-min FRT. ScienceSoft played a vital role in mitigating major incidents like the CrowdStrike outage.
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ScienceSoft Global
