227 results:
For eight months, ScienceSoft has provided after-hours L1 support for one of SkillDirector's clients. By partnering with ScienceSoft, SkillDirector successfully retained its client's loyalty and high customer satisfaction.
A large US insurance broker enjoys smooth and transparent L1 issue resolution 24/7 by ScienceSoft’s professional help desk team.
For over two years, ScienceSoft has provided L1 support and monitoring to MemoryShare, a US funeral live-streaming service. Our team maintained a 100% issue resolution rate, handling an average of 230 incidents across 750 streams a month.
ScienceSoft performed internal and external network pentesting, security risk assessment, and phishing attack simulation for a bank with around 550 branches and 2M+ clients. With our detailed remediation plan, the Customer fortified its cyber defense.
For over a year now, ScienceSoft has been providing user support for the clients of a trusted Managed Service Provider (MSP) firm that delivers all-inclusive IT management, maintenance, and support services to businesses across the US.
ScienceSoft successfully introduced the DevOps approach and implemented CI/CD pipeline to manage the IT infrastructure of a US multi-industry enterprise with a core business in retail.
ScienceSoft has been successfully providing support services to a US multi-business corporation for their knowledge management solution that is applied in drug discovery, medical diagnostics, and other human and environmental health areas.
ScienceSoft delivers professional L2, L3 support services for a large advertising agency, allowing for sustainable work of a complex microservices-based solution that manages big data processing and is integrated with multiple external systems.
ScienceSoft’s team faced a challenge of optimizing the online presence of a telecommunications company. Migrating their two websites from Magento to Pimcore turned out to be optimal for the Client.
ScienceSoft’s team has been successfully supporting a structured data capture solution for an international provider of scientific software for the companies operating in biotechnology, chemicals, and other industries.
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ScienceSoft Global
