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Our IT Operations Projects

58 results:

L1 Help Desk for a US Insurance Broker

L1 Help Desk for a US Insurance Broker

A large US insurance broker enjoys smooth and transparent L1 issue resolution 24/7 by ScienceSoft’s professional help desk team.

Large-Scale Security Project for a Gulf-Based Retail Bank

Large-Scale Security Project for a Gulf-Based Retail Bank

ScienceSoft performed internal and external network pentesting, security risk assessment, and phishing attack simulation for a bank with around 550 branches and 2M+ clients. With our detailed remediation plan, the Customer fortified its cyber defense.

ServiceNow® Software Evolution and Support for a European Bank with 40,000+ Staff

ServiceNow® Software Evolution and Support for a European Bank with 40,000+ Staff

ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.

IAM Services and Account Administration for a US Insurance Broker With $2B+ in Premium

IAM Services and Account Administration for a US Insurance Broker With $2B+ in Premium

For almost 2 years, ScienceSoft has been administering partner accounts and handling IAM for an insurance brokerage with 300K clients. The Customer got 1,700+ IAM tasks and 1,500+ partner tickets resolved in a year and established secure access to over 400 partner portals.

Software Revamp Consulting and PoC Delivery for up to 75x Faster Insurance Workflows

Software Revamp Consulting and PoC Delivery for up to 75x Faster Insurance Workflows

ScienceSoft helped a European MGA with 70+ years in business find a non-disruptive and cost-efficient strategy for the revamp of its insurance software. The proof of concept we delivered let our Client quickly validate the expected ROI for the proposed corrective measures.

IBM Security QRadar SIEM Implementation for a Top-Rated American Life Insurer

IBM Security QRadar SIEM Implementation for a Top-Rated American Life Insurer

The reliable SIEM solution enhanced the security of the Customer’s digital servicing infrastructure and helped establish robust protection of insurance client data in compliance with sectoral regulations, addressing the growing risks of insurance cyber threats.

IBM Security QRadar SIEM Implementation for a Bank with $370 Million in Assets

IBM Security QRadar SIEM Implementation for a Bank with $370 Million in Assets

A custom SIEM solution with 2,500 EPS and 50+ custom correlation rules to enhance network security protection in compliance with PCI DSS. Our SIEM consultant also trained the Customer’s security team to operate the solution and investigate reported offenses.

IBM Security QRadar SIEM Implementation for a Top 30 US Bank

IBM Security QRadar SIEM Implementation for a Top 30 US Bank

ScienceSoft fine-tuned IBM QRadar SIEM for an American bank with more than $100 bn in total assets, adapting the solution to the Customer’s infrastructure, improving QRadar’s operability and performance.

Oracle Database Administrator for a Payment Platform Provider

Oracle Database Administrator for a Payment Platform Provider

ScienceSoft’s Oracle administrator adjusted the configurations and deployed backup and recovery mechanisms for dozens of databases supporting a European e-payment platform. The changes increased database performance and optimized memory allocation, boosting the stability of the entire platform.

IBM Security QRadar SIEM Design and Implementation for a Gulf-Based Bank

IBM Security QRadar SIEM Design and Implementation for a Gulf-Based Bank

ScienceSoft’s SIEM consultant provided design and implementation of QRadar system to enhance the Customer’s security posture.