L1 Help Desk for a US Insurance Broker
A large US insurance broker enjoys smooth and transparent L1 issue resolution 24/7 by ScienceSoft’s professional help desk team.
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A large US insurance broker enjoys smooth and transparent L1 issue resolution 24/7 by ScienceSoft’s professional help desk team.
ScienceSoft performed internal and external network pentesting, security risk assessment, and phishing attack simulation for a bank with around 550 branches and 2M+ clients. With our detailed remediation plan, the Customer fortified its cyber defense.
ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.
For almost 2 years, ScienceSoft has been administering partner accounts and handling IAM for an insurance brokerage with 300K clients. The Customer got 1,700+ IAM tasks and 1,500+ partner tickets resolved in a year and established secure access to over 400 partner portals.
ScienceSoft helped a European MGA with 70+ years in business find a non-disruptive and cost-efficient strategy for the revamp of its insurance software. The proof of concept we delivered let our Client quickly validate the expected ROI for the proposed corrective measures.
The reliable SIEM solution enhanced the security of the Customer’s digital servicing infrastructure and helped establish robust protection of insurance client data in compliance with sectoral regulations, addressing the growing risks of insurance cyber threats.
A custom SIEM solution with 2,500 EPS and 50+ custom correlation rules to enhance network security protection in compliance with PCI DSS. Our SIEM consultant also trained the Customer’s security team to operate the solution and investigate reported offenses.
ScienceSoft fine-tuned IBM QRadar SIEM for an American bank with more than $100 bn in total assets, adapting the solution to the Customer’s infrastructure, improving QRadar’s operability and performance.
ScienceSoft’s Oracle administrator adjusted the configurations and deployed backup and recovery mechanisms for dozens of databases supporting a European e-payment platform. The changes increased database performance and optimized memory allocation, boosting the stability of the entire platform.
ScienceSoft’s SIEM consultant provided design and implementation of QRadar system to enhance the Customer’s security posture.
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