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Our IT Operations Projects

12 results:

ERP Management for Give Back Wireless Leads to 98% Fewer Errors
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ERP Management for Give Back Wireless Leads to 98% Fewer Errors

ScienceSoft has provided ERP maintenance, optimization, and problem management for Give Back Wireless. In just one year, we reduced application runtime errors by 98%, automated deployments, and completed a strategic migration to Amazon ECS with no system downtime.

L1 Support and Monitoring for MemoryShare, a Funeral Live Streaming Platform
MemoryShare logo

L1 Support and Monitoring for MemoryShare, a Funeral Live Streaming Platform

For over two years, ScienceSoft has provided L1 support and monitoring to MemoryShare, a US funeral live-streaming service. Our team maintained a 100% issue resolution rate, handling an average of 230 incidents across 750 streams a month.

Modernization of Customer Portals Brings Six-Fold Increase in Conversions

Modernization of Customer Portals Brings Six-Fold Increase in Conversions

ScienceSoft’s team faced a challenge of optimizing the online presence of a telecommunications company. Migrating their two websites from Magento to Pimcore turned out to be optimal for the Client.

ERP Support and Evolution for a Provider of Corporate Wireless Solutions

ERP Support and Evolution for a Provider of Corporate Wireless Solutions

For 3 years, ScienceSoft has been troubleshooting and evolving a custom ERP written in Python.

Self-Service Portal for a Major Mobile Virtual Network Operator

Self-Service Portal for a Major Mobile Virtual Network Operator

ScienceSoft’s team built a sleek self-service portal to help one of the major US mobile companies attract and retain applicants for the government benefit program. They also provided support for the new solution to timely adjust it to the latest government’s requirements and minimize the risk of fraudulent acts.

Remote IT Support for a US Telecommunications Services Provider

Remote IT Support for a US Telecommunications Services Provider

One of the leading US providers of telecommunications services turns to ScienceSoft for professional remote support of a set of their .NET-based web applications.

IBM QRadar SIEM Deployment and Configuration for a 4-mln-subscriber Wireless Telecom Provider

IBM QRadar SIEM Deployment and Configuration for a 4-mln-subscriber Wireless Telecom Provider

ScienceSoft deployed and configured IBM QRadar SIEM for a telecommunication company. The project included creation of the architecture, QRadar implementation along with the development of uDSMs and custom LSXs for unsupported log sources

Pentesting for Apifonica to Ensure Robust Security and GDPR and ISO 27001 Compliance
Apifonica logo

Pentesting for Apifonica to Ensure Robust Security and GDPR and ISO 27001 Compliance

Black, white, and gray box pentesting, as well as phishing campaign simulation for a telecom company. Guided by our remediation roadmap, the Client enhanced its IT security and ensured clients’ data protection as required by GDPR and ISO 27001.

QRadar SIEM and SOAR to Strengthen Threat Visibility and Incident Response for a Major Telecom Provider

QRadar SIEM and SOAR to Strengthen Threat Visibility and Incident Response for a Major Telecom Provider

ScienceSoft helped a leading IT provider deliver advanced QRadar solutions to a major telecom company in MENA. Over three years, ScienceSoft optimized and upgraded SIEM, set up SOAR, implemented multiple integrations, and automated SOC operations.

Modernized Citrix XenApp 5 Infrastructure with Increased Uptime and Improved Productivity

Modernized Citrix XenApp 5 Infrastructure with Increased Uptime and Improved Productivity

ScienceSoft deployed a Citrix XenApp-based infrastructure for an internet service provider. The solution included comprehensive assessment of the existing technical environment, defining strategies to maximize performance, increase uptime and improve security. The upgrade was done quickly, seamlessly and did not affect end-users.