71 results:
For eight months, ScienceSoft has provided after-hours L1 support for one of SkillDirector's clients. By partnering with ScienceSoft, SkillDirector successfully retained its client's loyalty and high customer satisfaction.
A large US insurance broker enjoys smooth and transparent L1 issue resolution 24/7 by ScienceSoft’s professional help desk team.
For over two years, ScienceSoft has provided L1 support and monitoring to MemoryShare, a US funeral live-streaming service. Our team maintained a 100% issue resolution rate, handling an average of 230 incidents across 750 streams a month.
For over a year now, ScienceSoft has been providing user support for the clients of a trusted Managed Service Provider (MSP) firm that delivers all-inclusive IT management, maintenance, and support services to businesses across the US.
ScienceSoft has been successfully providing support services to a US multi-business corporation for their knowledge management solution that is applied in drug discovery, medical diagnostics, and other human and environmental health areas.
ScienceSoft delivers professional L2, L3 support services for a large advertising agency, allowing for sustainable work of a complex microservices-based solution that manages big data processing and is integrated with multiple external systems.
ScienceSoft’s team has been successfully supporting a structured data capture solution for an international provider of scientific software for the companies operating in biotechnology, chemicals, and other industries.
ScienceSoft established a robust L1 support process for the procurement software used by a medical manufacturer with 40+ facilities worldwide. Our team has been handling Tier 1 issue resolution for the software users for over two years.
ScienceSoft ensured business continuity by managing data migration and L2 support for an old loyalty management SaaS during the Client’s year-long transition to new software.
ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.
In compliance with GDPR, your personal information will be collected and stored for ten years on servers located in the United States. After this term is expired, your information will be erased. We will share your information with our development center, which will handle your request. At our headquarters and our development center we apply the same level of care in respect of your information as prescribed with GDPR rules. For more information, please refer to our Privacy Policy.
ScienceSoft Global
