Our Satisfied Clients

At the Central Bank of the Republic of Azerbaijan, we were looking for a reliable technological partner to implement and support QRadar, an IBM SIEM solution. Our major vendor selection criteria included solid experience in QRadar deployment, customization, and configuration for banking and financial companies, an ISO 9001 certified corporate quality management system, Silver/Gold IBM Business Partner status, and IBM Certified Associates onboard. ScienceSoft fully complied with all the criteria, so we commissioned the company to carry out QRadar implementation and support.

ScienceSoft’s QRadar expert analyzed our technical requirements and created a design draft for a QRadar solution. During the following three months, he integrated QRadar with relevant IT infrastructure components, introduced standard and custom correlation rules and report templates, fine-tuned the SIEM solution to minimize the number of false-positive offenses. The implementation project was delivered on time and budget, and ScienceSoft’s expert performed on-site training sessions for our QRadar operators and administrators upon its completion.

After the system was successfully launched, we cooperated with ScienceSoft on technical support and continuous evolution of our QRadar solution. ScienceSoft’s team provided SIEM support services during our working hours, introduced complex configurations, and developed custom features for our solution.