Magento Managed Services

Magento Managed Services - ScienceSoft

Magento managed services comprise a comprehensive set of Magento-related activities that imply a services vendor’s proactive involvement in the performance of your ecommerce solution. Magento managed services offered by ScienceSoft are aimed at continuously maintaining stability and quality of your ecommerce solution as well as always keeping Magento aligned with your strategic vision.

Invest in Stability of Your Magento Store
Team up with ScienceSoft to get a reliable long-term partner providing Magento managed services.

Why ScienceSoft

  • 30 years in IT, 16 years in ecommerce, 8 years in Magento.
  • Magento Solution Partner.
  • Adobe Solution Partner.
  • Certified Magento developers on board.
  • Adherence to tight and emergency schedules.
  • Transparent and cost-effective pricing models.

Magento certified Partner - ScienceSoft

Our Magento Managed Services

We use our team-wide knowledge and deep expertise in Magento to cover the following key directions year-round:

Regular support activities

To keep your Magento solution secure, stable, and efficient, we regularly carry out performance monitoring, vulnerability assessment, and security patch updates. In case of a new Magento version release or scheduled change requests from your side, we take responsibility for version upgrade and quick functionality changes. For large ecommerce businesses and omnichannel retail solutions, we also offer user help desk.

Support activities by request

We perform a wide range of additional services, including a security audit and server optimization. Moreover, ScienceSoft welcomes your needs for Magento configuration changes, quickly addresses any technical issues that you may encounter, and provides troubleshooting (for minor issues) or technical emergency support (in case of major errors). To help your employees master Magento, our team also offers professional training.

Evolution

In the long-term partnership, ScienceSoft guarantees constant availability of needed skills, continuously improves your Magento solution and enhances your customer experience using the agile evolution approach. With our diverse competencies – from business analysis to Magento development – we cover all-round Magento evolution.

Explore our Magento evolution processes
  • Functionality review (removal of excessive functionality or significant expansion of existing functionality).
  • Integration (with PIMs, ERPs, CMSs, payment gateways, etc.)
  • Complete solution revamp.
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Strategic planning

After a year or more of successful cooperation, we make strategic planning a part of our evolution services and provide professional assistance in defining growth/optimization opportunities. With the understanding of your business and Magento possibilities, we advise on how to build better customer experience, help to reveal the gaps that impede greater success, and offer focused solutions with competitive advantages.

Success story

Our Approach to the Responsibility Transfer Process

We’ve developed an elaborate process that helps us to safely take control over your Magento.

1

Discovery phase

2

Negotiation phase

3

Transition phase

Let Us Prop You Up!
Launch cooperation with us – and you’ll be able to focus only on the business part of your ecommerce, while we’ll keep your Magento solution in perfect health.
Selected Projects
COVID-19 – An update to our clients
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
Stay safe and healthy,
Nikolay Kurayev,
Chief Executive Officer at ScienceSoft