Infrastructure Management Services

ScienceSoft lifts the burden of IT infrastructure management from CIOs’ shoulders, allowing them to concentrate on developing and implementing an IT strategy. We assist with everything from planning and design of your IT infrastructure to everyday maintenance on a remote basis.

Benefits of Remote Infrastructure Management Service

Reduced IT spending

You don’t bother about the costs of purchasing enough office space and keeping IT staff up-to-date with new technologies.

Operational improvement

You get access to technical expertise, cutting edge tools and advanced methodologies. What’s more, you get a substantial IT infrastructure analysis that helps to detect and eliminate operational issues.

Our IT Infrastructure Expertise

Take a look at the scope of infrastructure services we offer:

	Applications Functional and technical application support Application analytics Remote performance management
	Enterprise systems Data centers integration, maintenance, support and migration Directory services integration, monitoring, upgrade and support E-mail and VoIP systems integration, monitoring and update Intranet and collaboration solutions integration, migration, maintenance and support CRM systems integration, migration, maintenance and support
	Websites and eCommerce solutions Planning, deployment and configuration Performance monitoring and support Security audit
	Cloud Private and hybrid cloud infrastructure design and integration Private, public and hybrid cloud infrastructure administration, maintenance, security audit and support. We work with Microsoft Azure, Amazon AWS, Google GCP, DigitalOcean, Rackspace.
	Servers (Windows and Linux) 24/7 server monitoring Server updating and hardening Security monitoring and audit Performance optimization Backup management Emergency patching Disaster recovery Human response to alerts
	Data storages and databases Design and implementation Configuration and administration Capacity management and monitoring Performance tuning Storage disaster recovery Databases we work with: Microsoft SQL Server MySQL Oracle SQL Azure PostgreSQL MongoDB ScienceSoft’s big data technology stack: Distributed storage: Hadoop HDFS Database management: Apache Cassandra Azure CosmosDB Amazon RedShift Amazon DynamoDB Apache Hive Apache HBase Data processing: Hadoop MapReduce Apache Kafka Apache Spark Apache Storm
	Network and security Failover network design, policy, implementation and configuration Internet access and remote access configuration LAN and VPN integration, maintenance and support Network discovery, monitoring and performance analysis Bandwidth management IDS/IPS and firewall integration, configuration, maintenance and support Antiviruses integration, configuration, maintenance and upgrade

Models of Cooperation

Project-based infrastructure management service

ScienceSoft delivers one-time services for any part of your infrastructure.

Infrastructure managed services

ScienceSoft provides services for your entire infrastructure or covers it partially in collaboration with other MSPs or your in-house team.

Why Infrastructure Management Services with ScienceSoft

Our infrastructure management services will relieve your headache of managing in-house IT workforce and allow to concentrate on mapping out IT strategy. Here’s why CIOs choose ScienceSoft:

	Service availability We adjust our response times to your business hours, regardless of location.
	Proactive approach We focus on preventive maintenance prioritizing problem management over incident handling.
	Wide infrastructure coverage We design, implement and support both basic-level and enterprise-level solutions.
	Certified experts Our infrastructure management professionals have experience in implementing and managing large-scale IT infrastructures, which is proved by international certificates and our customers’ feedback.
	Pricing policy Our billing terms are flexible and transparent without extra or hidden charges.