Ecommerce Implementation Services

Ecommerce implementation - ScienceSoft

ScienceSoft works towards building a strong online presence for differing companies – those who only start selling online, move from offline to omnichannel retailing or evolve their existing ecommerce business. 16 years in ecommerce development and consulting made us proficient at serving the needs of them all. For our customers, we become a reliable partner to pinpoint business requirements, take on ecommerce solution implementation and continuously evolve it further on.

Our Selected Ecommerce Projects

Omnichannel Solution for a Large Fashion Retailer
E-shop for a Multi-Industry Company
E-shop for a Retail Chain
Evolution and Ongoing Support for a Magento Multi-Store
B2B Ecommerce Portal Demo
B2B Ecommerce Portal Demo
E-Shop for a Family Floral Business in Europe
E-Shop for a Floral Business
E-Shop for a Beauty Store with Expert Skincare Consulting
E-Shop for a Beauty Store with Expert Skincare Consulting
E-shop for a Spanish Company Providing Organic Fruit and Vegetable Delivery Service
E-shop for Organic Fruit and Vegetable Delivery Service

ScienceSoft’s Ecommerce Solutions from A to Z

Our team of diverse talents works their way through each aspect of an ecommerce solution.

ScienceSoft’s Ecommerce Solutions from A to Z

Online store front end

We bring your brand image and your target audience into focus when presenting your company online. With that, we achieve a unique and smooth customer experience in your web store where all visual elements are in style and line with customer expectations while the navigation is intuitive. We know that people tend to make instant decisions when shopping online, therefore, we ensure that they feel the high-quality design from the first steps in your web store.

Ecommerce back end

We develop the back-end part of your ecommerce platform with clear code. Customers may not evaluate the code quality, but they will enjoy the solid performance of your website as well as smooth checkout, a variety of payment options, newsletter pop-ups and other flawlessly working features developed for their convenience.

Mobile application

Our mobile development department helps to provide the best possible shopping experience for your mobile customers. ScienceSoft’s trademark is sleek ecommerce mobile apps that are fast in loading and simple in navigation. We make use of built-in smartphone features – for example, we engage microphone to enable voice ordering. Our ability to embrace truly disruptive technologies like augmented reality is what allows your mobile solution to outstand.

Content management

We believe that diverse and engaging for the audience content can become the hallmark that will put your business ahead in your niche competition. Whether you decide to share value in a blog, inspire in a lookbook or instruct in how-to videos, we provide you with a technical capability for that. With our ecommerce solutions and content management tools, retailers are free to generate new content ideas and implement them with no trouble.

Marketing automation

Marketing is all about communicating with prospects and customers effectively. For ecommerce businesses, this means delivering the right message to the right audience at the right time. We offer to design your ecommerce solution with marketing software embedded to automate activities tricky for manual execution: segmenting customers, mapping different customer journeys for segments, creating emails with dynamic content based on a recipient, tracking social mentions, or analyzing marketing performance.

Customer management

Generally, the native functionality of an ecommerce platform, however robust it is, doesn’t suffice for supporting a truly effective customer relationship and customer service. But when we integrate professional CRM systems, retailers obtain a software solution to collect, unify and put to use customer information from various sources (ecommerce, customer support, marketing, website analytics). A better understanding of customer expectations, smooth customer communication and smart business decisions are the rewards.

Enterprise resource planning

Implementing ecommerce solutions, we take core back-office processes on board and provide retailers with a tool for effective management of sales, orders, shipping, finances, inventory and supply. A centralized system integrated with your ecommerce component will receive and update information in real time so that you are always in the know of a current business situation. A dedicated ERP system allows coordinating work between departments and helps your employees to be more productive.

Ecommerce analytics

With the substantial experience of 30 years in data analytics, we develop data management strategies for ecommerce businesses. Further, we implement an optimal analytical solution for you to gain raw data from all areas concerning your business (sales, marketing, customer support), turn the data into insights and keep an eye on emerging product and customer trends.

What We Offer

Here, we give the scope and flow of our implementation services. But we certainly don’t insist on the described sequence and are flexible to adapt the project structure for each customer.

Ecommerce implementation consulting

Implementation consulting. It can be safely called the foundation of rewarding and impactful cooperation. To be on the same page, we listen to your business specifics, challenges you face, ambitions you pursue and doubts you have in mind. Along with that, we deeply analyze your business structure and processes and discover hidden problems that can hit the business down the road. We further use this wealth of information as a jumping start to design a technical solution for you. We extend our consulting services up to developing actionable user adoption and support strategies.

Ecommerce configuration and customization

Configuration and customization. We work extensively with native features of an ecommerce platform configuring it for specified tasks. Also, we can give full play to our technical expertise and mould it into a truly custom solution to meet your specific needs. With that, we provide the technological environment for your business to enter the market, compete successfully and grow.

Ecommerce UX and UI design

UX and UI design. We create an attractive wrapping for your ecommerce business – a website that is simple in a good way and engaging. In design, we lean on your product line, target audience and the overall message you want to deliver to make your online space welcoming. Each step of a virtual customer journey is thought-out so that shoppers feel comfortable from the moment of landing on your website to checking out.

Ecommerce integrations

Integrations. We don’t narrow our efforts down to ecommerce software only but work with a much wider concept – an ecommerce solution. Complex integrations with payment gateways, brick-and-mortar POS systems (for omnichannel retail businesses), and supporting corporate systems result in your business processes working in sync.

Ecommerce solution migration

Solution migration. Whenever we work with businesses that struggle with obsolete ecommerce software, we offer an ecommerce platform both optimal for their current needs and supporting potential business growth. When a new solution is ready, we migrate the company data with minimal disruption to business operations.

Security testing

Security testing. We know how confidentiality and integrity of data is of paramount importance in ecommerce. A must part of ecommerce solution implementation, penetration testing can also come as a standalone service for established companies to identify security vulnerabilities and threats.

Ecommerce user training

User training. An ecommerce solution is no value if your team doesn’t use it properly. On-site or remote training sessions will help them to adopt new workflows and feel comfortable with them.

Ecommerce after-launch support

After-launch support. When an all-important moment of launch is behind, we keep an eye on the solution to ascertain it delivers the expected experience. As a rule, after-launch support takes from 1 to 3 months.

Ecommerce ongoing support

Ongoing support. We make long-term cooperation with customers our priority and add reliable technical support to the list of our ecommerce implementation services. As we have known the business from the solution design stage, we are quick to solve arising challenges, catch up new requirements and develop and implement an evolution roadmap.

Why Choose Us

For years in the field, we have elaborated the core principles to build our approach.

Ecommerce business

We understand ecommerce business. We are not just a technical team, we employ our extensive ecommerce consulting experience to solve your business problems with the right technology. We keep up with emerging ecommerce trends and support digital transformation unraveling in the industry.

Ens-to-end implementation services

We provide end-to-end implementation services. With an ecommerce team in-house, we cover all the steps of the solution implementation with our own efforts. Consequently, our team communication is straightforward and the resulting solution is integral.

Cooperation

We cooperate with all parties involved in the project. When designing and implementing an ecommerce solution, we take care to create an environment where our communication with you as a business owner but also, importantly, with other companies involved is smooth and productive. Here, we mean ecommerce business consultants, marketing agencies and third-party system vendors you might partner.

Project management

We have strong project management. In a team where everybody is a bright mind but works on their own, clashes and competition will occur and deter the project flow. As such, we care to have competent and skillful project managers on board to ensure the work is well-coordinated.

High quality

We guarantee the quality of deliverables. The quality of an implemented solution impacts critical business aspects – customer experience in an online store, back-office processes and further solution maintenance and evolution. With our ecommerce testing and QA services, we take control over code, integration and performance quality.

Start Your Ecommerce Journey Now

There are no too big challenges for us – we are excited to accompany you on the whole way from designing to implementing and continuously supporting your ecommerce solution. Make the first move towards sound online presence and contact our team for details.

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