OUR PORTFOLIO: ACTIONS SPEAK LOUDER THAN WORDS

ScienceSoft created the risk management module for caregivers with notification
and investigation submodules to protocol and inquire the incidents related to ...

The Customer provides warning and notification systems, command & control
technology, incident management software and data-analysis tools.

For example, we integrated ServiceNow with their approval workflow mobile app,
their enterprise system for incident management (used by one of the ...

This caused inconvenience when planning, managing and coordinating the ...
This way, multi-step processes regarding change management, incident ...

They have also assessed the incident management process, analyzed
correlation rules and provided relevant recommendations for SIEM product
customization ...

In case a rule is breached, the response system automatically informs the ... an
email notification and has a new issue registered in the incident management ...

In addition, the Customer struggled with applying ITSM processes (Incident
Management in particular) to their configuration items in HP UCMDB. So the ...

... and recovery management; Incident management; Documentation
management ... Configuration management; Bandwidth and response time
management ...