HALLMARK SUCCESS STORIES OF OUR 3,000-PROJECT PORTFOLIO

ScienceSoft created the risk management module for caregivers with notification
and investigation submodules to protocol and inquire the incidents related to ...

Development of Software for Railway Incident Management. Industry. Logistics &
Transportation. Technologies .NET, MS SQL Server, Frontend (JS, HTML, CSS) ...

Improving impact analysis for Incident Management ... Extending Configuration
Management Database (CMDB) with Storage Area Network (SAN) devices.

This way, multi-step processes regarding change management, incident
management and request fulfillment were automated by bringing together
employees ...

They have also assessed the incident management process, analyzed
correlation rules and provided relevant recommendations for SIEM product
customization ...

In addition, the Customer struggled with applying ITSM processes (Incident
Management in particular) to their configuration items in HP UCMDB. So the ...

In case a rule is breached, the response system automatically informs the ... an
email notification and has a new issue registered in the incident management ...

Performance tuning; Backup and recovery management; Incident management;
Documentation management. For LANs and WANs, we provide: Configuration ...

Due to the integration, the IT company's client got to use their in-house ITSM
system to directly access information about incident and request tickets
outsourced for ...

The integration application retrieves data on an incident / request from the IT ...
own ITSM solutions to track the incidents and requests processed via Service ...