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Hallmark Success Stories of Our 3,000-Project Portfolio

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Results for incident management

Development of Incident Management Software for Caregivers ...

ScienceSoft created the risk management module for caregivers with notification and investigation submodules to protocol and inquire the incidents related ...
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Development of Software for Railway Incident Management - Case ...

The Customer provides warning and notification systems, command & control technology, incident management software and data-analysis tools.
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ServiceNow Evolution and Support for a European Bank with 40,000 ...

For example, we integrated ServiceNow with their approval workflow mobile app, their enterprise system for incident management (used by one of the ...
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ServiceNow Implementation for a Multinational Confectionery ...

This way, multi-step processes regarding change management, incident management and request fulfillment were automated by bringing together employees and ...
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SIEM Consulting for an Oil Company - Case Study

They have also assessed the incident management process, ... For a better response to malicious activities, consultants developed and connected new Log ...
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IBM Security QRadar SIEM Implementation for a European Bank ...

... automatically informs the bank's security officer by sending an email notification and has a new issue registered in the incident management system.
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ISO 27001 Pre-Audit for an International Financial Technology ...

Information security incident management policy. ... the gaps in their information security management system to prepare for the ISO 27001 compliance audit.
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ServiceNow Active Directory (AD) Integration for Single Sign-On ...

In addition, the Customer struggled with applying ITSM processes (Incident Management in particular) to their configuration items in HP UCMDB.
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IT Infrastructure Support for a Private Diversified Business - Case ...

Monitoring and regular system administration; Performance tuning; Backup and recovery management; Incident management; Documentation management. For LANs and ...
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QRadar Deployment and Fine-tuning for a European Bank - Case ...

... allow the Customer's security team to get timely notifications about incidents, as well as generate insightful reports to conduct threat investigations.
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