HALLMARK SUCCESS STORIES OF OUR 3,000-PROJECT PORTFOLIO

ScienceSoft created the risk management module for caregivers with notification and investigation submodules to protocol and inquire the incidents related ...

ScienceSoft team developed a railway emergency solution for the automated alerting software supplier. The system monitors congestions, estimates the ...

Improving impact analysis for Incident Management ... Extending Configuration Management Database (CMDB) with Storage Area Network (SAN) devices.

This way, multi-step processes regarding change management, incident management and request fulfillment were automated by bringing together employees and ...

They have also assessed the incident management process, analyzed correlation rules and provided relevant recommendations for SIEM product customization.

Information security incident management policy. ... the gaps in their information security management system to prepare for the ISO 27001 compliance audit.

In addition, the Customer struggled with applying ITSM processes (Incident Management in particular) to their configuration items in HP UCMDB.

In case a rule is breached, the response system automatically informs the bank's ... and has a new issue registered in the incident management system.

Backup and recovery management; Incident management; Documentation management. For LANs and WANs, we provide: Configuration management; Bandwidth and response ...

... of the required tracking functionality for both incidents and requests. ... incident and request tickets outsourced for processing to the IT company.