https://www.scnsoft.com2026-03-31T06:49:09-05:00Andrew Repinhttps://www.scnsoft.com/finance/mortgage-crm2025-06-27T08:57:53-05:00Get to know how a specialized mortgage CRM can increase your profits and boost team productivity.Andrew Repinhttps://www.scnsoft.com/blog/law-crm2025-06-27T08:57:53-05:00Learn how CRM can simplify legal workflows and improve profitability of a law firm.Andrew Repinhttps://www.scnsoft.com/blog/account-management-software2025-10-08T05:51:25-05:00Why you need account management software, its key advantages, and the 3 best solutions to consider. By ScienceSoft, in CRM consulting since 2008. Andrew Repinhttps://www.scnsoft.com/blog/enterprise-crm2025-10-10T04:37:39-05:00Key features, benefits, and software selection tips for enterprise CRM solutions. By ScienceSoft, in CRM development and consulting since 2008.Andrew Repinhttps://www.scnsoft.com/investment/investor-relationship-management-software2026-01-16T04:20:56-06:00Major CRM advantages and the best software for investor relationship management. By ScienceSoft, in CRM development and consulting since 2008.Andrew Repinhttps://www.scnsoft.com/investment/crm-for-financial-advisors2026-01-16T04:20:45-06:00Key features to look for and the best CRM software options for financial advisors. By ScienceSoft, in CRM development and consulting services since 2008.Andrew Repinhttps://www.scnsoft.com/blog/dynamics-365-pricing2025-06-27T08:57:52-05:00Key license types and detailed pricing options for Microsoft Dynamics 365 products. Reviewed by ScienceSoft, a Dynamics partner since 2008.Andrew Repinhttps://www.scnsoft.com/blog/microsoft-dynamics-for-nonprofits2025-06-27T08:57:52-05:00Capabilities of Microsoft Dynamics 365 for nonprofits as described by ScienceSoft, a Microsoft partner since 2008.Andrew Repinhttps://www.scnsoft.com/blog/dynamics-365-customer-portal2026-03-11T07:37:29-05:00Major features of a Dynamics 365 customer portal and why companies need it. By ScienceSoft, Microsoft partner since 2008.Andrew Repinhttps://www.scnsoft.com/blog/nonprofits-crm2025-06-27T08:57:52-05:00Why nonprofits need CRM software, how it works, and the best systems on the market. By ScienceSoft, in CRM development and consulting since 2008. Andrew Repinhttps://www.scnsoft.com/blog/higher-education-crm2025-06-27T08:57:52-05:00Major features, advantages, and the most reliable CRM software for higher education. By ScienceSoft, in CRM consulting and development since 2008. Andrew Repinhttps://www.scnsoft.com/blog/construction-crm2025-06-27T08:57:51-05:00Key features to look for and best market-available CRM solutions for construction – reviewed by ScienceSoft, in CRM development and consulting since 2008.Andrew Repinhttps://www.scnsoft.com/blog/crm-for-real-estate2026-02-24T03:03:03-06:00Learn about real estate CRM software specifics and benefits and discover the top 3 CRM systems for real estate agents.Andrew Repinhttps://www.scnsoft.com/blog/crm-for-automotive2025-06-27T08:57:45-05:00ScienceSoft lists top automotive CRM software for car dealers to automate customer acquisition and retention.Tanya Yablonskayahttps://www.scnsoft.com/blog/ecommerce-customer-experience2025-01-17T08:34:26-06:00ScienceSoft explains why ecommerce customer experience matters and shares 5 tactics to enhance an online shopping journey on your website.Denis Zhinkohttps://www.scnsoft.com/blog/microsoft-dynamics-365-for-outlook2025-06-27T08:57:05-05:00We not only give an insight into the limitations of Microsoft Dynamics 365/CRM for Outlook but also provide a worthy alternatives to it.Andrew Repinhttps://www.scnsoft.com/insurance/insurance-crm2026-01-12T07:54:50-06:00See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.Andrew Repinhttps://www.scnsoft.com/finance/crm-for-financial-services2025-10-03T11:53:01-05:00Learn what features are important in CRM for financial advisors, and what are the best CRM finance solutions.Andrew Repinhttps://www.scnsoft.com/blog/crm-migration2025-06-27T08:57:43-05:00Learn why CRM migration can benefit your business and how to carry it out smoothly.Andrew Repinhttps://www.scnsoft.com/blog/on-premises-vs-cloud-crm2025-06-27T08:57:43-05:00See how on-premises CRM software differs from cloud-based CRM platforms and what market-leading CRM vendors bet on.Andrew Repinhttps://www.scnsoft.com/blog/crm-customization2025-10-08T07:01:28-05:00Find out which CRM features you can customize and how CRM customization can improve business outcomes.Andrew Repinhttps://www.scnsoft.com/blog/best-crm-for-startups2025-06-27T08:57:42-05:00Learn what CRM software functionality is essential for startups and which CRM platforms provide the necessary tools.Anastasia Haidukhttps://www.scnsoft.com/blog/customer-service-with-crm2026-03-11T07:15:20-05:00ScienceSoft explains how CRM software can drive your customer service success and improve support KPIs and presents 3 top CRM platforms.Andrew Repinhttps://www.scnsoft.com/blog/b2b-crm-overview2025-10-08T06:17:27-05:00B2B CRM and how it helps to manage customer relationships with the examples of different CRM systems fully fit for the task.Aleh Khmelkov https://www.scnsoft.com/blog/how-to-build-a-custom-crm-software2026-03-31T06:49:09-05:00Learn how to build a custom CRM software solution to fully adhere to your business needs.Denis Zhinkohttps://www.scnsoft.com/web-portals/crm-customer-portal2025-06-27T08:57:38-05:00Learn how CRM customer portals make your customer service more efficient and allow connecting to your clients in a whole new way. Aleh Khmelkov https://www.scnsoft.com/blog/dynamics-crm-integration2025-06-27T08:57:35-05:00The article dwells on integration options of Microsoft Dynamics 365, which software solutions should be connected to CRM and what benefits it may bring. Denis Zhinkohttps://www.scnsoft.com/blog/crm-marketing-automation2025-10-10T01:54:40-05:00Learn about the benefits of various options of marketing automation with CRM to pick a solution that supports your marketing efforts best.Denis Zhinkohttps://www.scnsoft.com/blog/crm-email-marketing2025-06-27T08:57:34-05:00Explore the essence of email marketing in CRM, its advantages, and software solutions used to manage email marketing campaigns. Aleh Khmelkov https://www.scnsoft.com/blog/dynamics-365-features2025-06-27T08:57:30-05:00Looking to implement a CRM solution? Explore the products Microsoft Dynamics 365 has to offer. We provide an overview of Dynamics 365 modules, their key features and costs.Aleh Khmelkov https://www.scnsoft.com/blog/dynamics-365-online-on-premise2025-06-27T08:57:30-05:00What are the main pros and cons of online and on-premises Microsoft Dynamics CRM solutions? Learn which functions are available in each version and which solution you are likely to choose.Denis Zhinkohttps://www.scnsoft.com/blog/crm-market-statistics2025-06-27T08:57:24-05:00We take a look at the CRM market statistics, consider the benefits of CRM usage and share insights that can help you maximize your sales process efficiency, reach your sales quota, and make your sales teams more productive with CRM. Aleh Khmelkov https://www.scnsoft.com/blog/microsoft-dynamics-certifications2025-06-27T08:57:23-05:00Find out what Microsoft Dynamics 365 certifications for CRM and ERP products exist, and how having them helps both IT businesses and dedicated specialists.Artem Karatkevich https://www.scnsoft.com/blog/salesforce-alternatives2025-10-08T04:11:30-05:00Are there decent alternatives to Salesforce for your business? We analyze the most prominent Salesforce competitors to help you understand this.Denis Zhinkohttps://www.scnsoft.com/blog/sales-process-automation2025-06-27T08:57:15-05:00To make the sales process consistent and convenient for both sales managers and reps, consider applying a comprehensive approach to its automation. The article shows the approach reflecting a specific business need and helping both groups of sales professionals. James McDonagh https://www.scnsoft.com/blog/dynamics-365-to-dynamics-crm-upgrade2025-06-27T08:57:14-05:00If you’re a Dynamics CRM user, this article will explain what new features and functions Dynamics 365 offers and how you can benefit from migration. Denis Zhinkohttps://www.scnsoft.com/blog/how-salesforce-solves-email-marketing-challenges2025-10-14T11:39:01-05:00We show how effective Salesforce Marketing Cloud is to handle three email marketing tasks – growing target audience, improving ROI and measuring the performance for ongoing improvement of the marketing strategy.Denis Zhinkohttps://www.scnsoft.com/blog/sales-automation2026-02-28T17:14:25-06:00Knowing WHY you need sales force automation, WHAT exactly to automate and HOW to benefit from this process are 3 keys for your sales effectiveness. Jared Cornellhttps://www.scnsoft.com/blog/live-chats-vs-chatbots-who-proffers-better-customer-experience2025-01-21T03:30:40-06:00We give a quick overview of pros and cons of having a live chat or a chatbot to provide customer support.Denis Zhinkohttps://www.scnsoft.com/blog/complex-sales-get-more-effective-with-salesforce2025-06-27T08:57:10-05:00We come up with the key distinctive features of complex sales that can be frustrating for sales teams if neglected and bring Salesforce into action to see if it can be effective there. Karina Dalhunovahttps://www.scnsoft.com/finance/banking-crm-features2026-03-17T08:30:14-05:00Banking CRM is the cornerstone of creating the ideal customer profile. Darya Yermashkevichhttps://www.scnsoft.com/blog/salesforce-document-management2025-06-27T08:57:00-05:00Need a Salesforce document management solution? To make a good start, take a look at our answers to top 10 questions: What, How, How much, and more.Lola Koktyshhttps://www.scnsoft.com/healthcare/salesforce-health-cloud-patient-acquisition2025-10-13T06:58:50-05:00We review Salesforce Health Cloud’s functionality that targets patient acquisition.Karina Dalhunovahttps://www.scnsoft.com/finance/cross-selling-in-banking-guide2026-03-17T09:10:14-05:00We explore how a central CRM system, mobile banking app and analytics software can help banks to succeed in cross-selling.Darya Yermashkevichhttps://www.scnsoft.com/blog/ms-dynamics-365-vs-salesforce2025-10-22T08:46:15-05:00Check out a feature-by-feature comparison between Salesforce and Microsoft Dynamics 365 in terms of automating lead nurturing processes.Natallia Babrovichhttps://www.scnsoft.com/finance/how-to-create-a-single-view-of-the-customer-with-banking-software2025-06-27T08:47:40-05:00Banking software solutions for gathering customer data can help to build a customer-centric model across the organization. Natallia Babrovichhttps://www.scnsoft.com/finance/gamification-in-banking2026-03-17T09:20:04-05:00Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.Denis Zhinkohttps://www.scnsoft.com/blog/dynamics-365-linkedin2025-06-27T08:47:39-05:00Following up on Microsoft Business Forward conference, our MS Dynamics consultants advise on the potential of the announced Microsoft Relationship Sales solution.Denis Zhinkohttps://www.scnsoft.com/artificial-intelligence/crm-and-artificial-intelligence2025-10-23T01:35:42-05:00Drawing on the stats, CRM consultants look at the present and the future of artificial intelligence in CRM. Natallia Babrovichhttps://www.scnsoft.com/finance/banks-loyalty-programs2025-02-14T03:26:30-06:00To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology. Denis Zhinkohttps://www.scnsoft.com/blog/5-use-cases-of-crm-software-beyond-sales-automation2026-03-11T07:01:33-05:00The article suggests how to use CRM software not only for sales management tasks but also for marketing and management of revenue, performance, and production.Natallia Babrovichhttps://www.scnsoft.com/finance/banking-crm-customer-profiles-update2025-06-27T08:47:35-05:00Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.Natallia Babrovichhttps://www.scnsoft.com/finance/why-community-banks-need-crm2025-03-09T05:13:35-05:00Learn how banking CRM software can help community banks build a customer-focused service strategy, gain a competitive edge, and maximize their market share.Denis Zhinkohttps://www.scnsoft.com/blog/benefits-of-managing-customer-communications-in-a-single-system2025-10-08T06:27:10-05:00Customer communications management platforms help companies create a holistic customer experience, keeping control of all outbound communications.Gala Batsishcha, MDhttps://www.scnsoft.com/healthcare/patient-segmentation2025-05-18T08:09:40-05:00Providers can use patient segmentation to extract value from detailed profiles and craft a more targeted care and outreach strategy.Darya Yafimavahttps://www.scnsoft.com/blog/in-search-of-an-effective-model-to-measure-customer-experience2023-09-26T05:15:42-05:00Customer satisfaction surveys may be not enough to measure customer experience against truly relevant factors. Here is the alternative. Darya Yafimavahttps://www.scnsoft.com/blog/addressing-the-volatility-of-customer-lifetime-value-ltv-in-b2b2025-06-27T08:47:32-05:00Outdated LTV makes no use for B2B enterprises as it can result in strategic mishaps. Learn how CRM can help to keep it updated at all times.Darya Yafimavahttps://www.scnsoft.com/blog/crmc-2016-interview-with-valerie-isakova-sciencesofts-head-of-sales-and-business-development-usa2025-06-27T08:47:32-05:00Key takeaways on customer experience management in retail from CRMC 2016, a major conference for marketers and retailers held on June 15-17 in Chicago, IL. Denis Zhinkohttps://www.scnsoft.com/blog/when-your-customer-is-upset2023-02-28T01:15:17-06:00Learn how to deal with poor customer satisfaction survey results, win customers’ loyalty back and improve customer experience in the long run. Denis Zhinkohttps://www.scnsoft.com/blog/how-to-actually-manage-customer-experience-know-your-software2025-06-27T08:47:30-05:00A professional perspective on customer experience management via CRM as a holistic platform, featuring the list of the must-have software functionality. Denis Zhinkohttps://www.scnsoft.com/blog/a-practical-guide-to-crm-as-a-customer-experience-platform2025-10-20T09:05:13-05:00A professional guide packed with pure practical tips on how to use a CRM beyond sales to manage and improve customer experience. Denis Zhinkohttps://www.scnsoft.com/blog/website-crm-integration2025-06-27T08:47:30-05:00Discover how website CRM integration can help your company to understand your clients better and increase engagement via content personalization. Gala Batsishcha, MDhttps://www.scnsoft.com/healthcare/ehr-crm-integration2025-06-27T08:47:30-05:00Discover how providers and patients benefit from EHR-CRM integration and how to avoid common pitfalls when you integrate these systems.Denis Zhinkohttps://www.scnsoft.com/blog/how-to-choose-a-crm-consultant2025-10-17T07:40:27-05:00Learn how to pick the right CRM consultant with these 5 unconventional criteria to apply if you want to get the CRM system everyone loves. Denis Zhinkohttps://www.scnsoft.com/blog/how-to-energize-long-cycle-sales-using-crm2025-06-27T08:47:29-05:00CRM consulting experts share 3 techniques for high-tech vendors to survive long-term nurturing and raise CRM users’ buy-in rates all in one go. Denis Zhinkohttps://www.scnsoft.com/blog/crm-as-your-watchdog-or-how-to-automate-identification-of-lead-nurturing-problems2025-10-08T06:59:56-05:00Find out how lead nurturing software can bring higher customer conversion rates through early, completely automated detection of communication gaps. Denis Zhinkohttps://www.scnsoft.com/blog/benefits-of-crm-software-for-smes2025-10-08T06:25:53-05:00CRM benefits explained with real-life examples. Learn how to tune a B2B CRM system to gain new clients, sell more to existing ones and grow your sales force.Denis Zhinkohttps://www.scnsoft.com/blog/4-levels-of-crm-maturity-model2025-06-27T08:47:28-05:00Our infographic takes you on a journey through 4 maturity levels of CRM, from simple customer bookkeeping to strategic relationship management, where we show the true potential of a strategic approach when aided with the CRM technology.