ScienceSoft Inc. – Professional Software Development
Print this Page
Home  |  Press Room  |  FAQ

FAQ


back to top
Who are your main customers? ScienceSoft offers custom software development services on a worldwide basis. We specialize in software development outsourcing, and are expert in dealing with foreign customers (Europe, USA).

back to top
What about your customers' references? Our customers are from Europe and USA. We are ready to provide you with references from our customers if you need information. Please see testimonials.

back to top
What are the benefits of working with ScienceSoft? We guarantee high quality fulfilment of your project on-time and in-budget. Everything we do is safe and reliable. We offer very reasonable pricing for our software services. See more reasons for outsourcing to ScienceSoft.

back to top
Why should I select Belarus as an outsourcing destination? Nowadays Belarus is getting more and more attractive for outsourcing of software projects. Read more about outsourcing benefits you get in Belarus.

back to top
What is the language of communication with your team members? English is the language of both communication with our customers and all documentation. Almost everyone in our team is fluent in English.

back to top
Do you have any experience with complex software projects? ScienceSoft has developed software applications that encompass millions of lines of code, hundreds of staff years, and teams that sometimes reach 500 persons per single project.

back to top
How can you prove that your software is of high quality and reliability? Quality is the most essential asset in our workflow. Preliminary releases of the software will be installed at your premises for you to carry out internal tests, verify and accept the final results. We offer a guarantee period after the software installation in production mode. Any problems in the code will be fixed free of charge within the guarantee period. 40% of Fortune 500 companies use software developed in ScienceSoft, proving the high quality and reliability of our products and services.

back to top
Can you make preliminary evaluation of my project? Fill in request form or send us your request by email. We will contact you as soon as possible. After analyzing your particular requirements, we will provide you with our free preliminary review.

back to top
Can we have long-term cooperation? We have long-term cooperation with most of our customers. This proves that our clients are satisfied with our work. See ScienceSoft's partnership offer.

back to top
What is your company staff? We have 250 technical employees with 3 to 15 years' working experience; all the developers hold University degrees in applied mathematics and/or computer science. Most of them are fluent in English (written and spoken). We would like to emphasize the experience we have in recruiting, so our staff is really outstanding with valuable expertise at a competitive price.

back to top
Can you continue doing my project from any stage? We can start a project from any stage; we can design, code, and test. We are experienced in continued development and performance tuning.

back to top
How do you monitor the time spent on a project? First of all, we'll schedule the project and make preliminary assessments according to the specifications provided. The workload will be then submitted for your consideration. After sufficient study and negotiations between both sides, a reasonable schedule will be worked out, thus ensuring high quality as well as effectiveness. At this point, it's our job to follow the schedule strictly.

back to top
How can your customers monitor their projects? Customers are able to monitor the progress of development and testing processes online. Reports are submitted to our customers by e-mail on a weekly basis; they include reports on the work done in the previous week and the work planned for the coming week. This ensures that you won't be faced with any sudden issues at the end.

back to top
Is project management included from your site? We are able to provide customers with experienced project managers but they may also employ their own project management.

back to top
What about your Quality Assurance procedures? The Quality Assurance team checks that the actual flow of the project conforms to specified documented processes, procedures, requirements and standards. These activities enable us to measure, assess and enhance the company's functions to ensure efficient performance and high quality project implementation.

back to top
How do you determine the project cost? First of all we collect all the information about the project (we examine your requirements, specifications and interview your project team members). Then we analyze the information and provide you with our estimation.

back to top
Can I be sure that the charges are fair and the project is being done properly? Our customers can monitor every development stage. There are material results for every stage and our customers can see and review them. If required, we can provide an employee who will be in charge of Accounting and Status Reporting. The final scope of work is determined at the beginning of development and approved by you. And the additional reason is that we are keen to develop and maintain a long-term working relationship with you.